[Job] Customer Experts for Top Manufacturer of Cars - German - Remote in Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

• Respond to inquiries about products and services, offering expert advice on a range of car-related matters

• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

• Turn every customer into a happy customer!

• Enjoy your time in Greece

What you will bring:

• Fluency inGerman

• Very good use of English – both in written and spoken language

• A profound passion for cars is a big plus

• Work experience as a customer support/customer care representative for at least 6 months will be preferred

• Highly developed communication skills

• A genuine problem-solving mentality and a deep sense of ownership

• Tech savviness and learning agility

• A positive attitude

What we offer:

• Completerelocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)

• Competitive monthly salary +2 extra salaries per year

• Health care benefits and numerous other discounts

• Fully remunerated training by certified instructors

• A career path within a company of more than 11.500 employees

• Special events as well ascommunity & social responsibility initiatives

• Free online Greek language courses

• State of the art premises, providing a great working environment with relaxing break areas