Account Manager

Account Manager – Growth & Retention

Are you a relationship-driven sales professional who enjoys helping clients grow their business while driving commercial results?

We’re looking for anAccount Manager to join a high-performing team in Sydney, working withhigh-value clients on one of Australia’s leading online platforms for trades and home services.

In this role, you’ll manage and grow a portfolio of tradie businesses, helping them maximise their marketing campaigns, improve ROI, and scale their businesses through the platform.

This is the perfect opportunity for someone who enjoysbuilding relationships, analysing campaign performance, and driving growth through smart, solution-focused conversations.

What you’ll be doing

• Managing a portfolio of tradie clients, focusing ongrowth, engagement, and retention

• Providing strategic advice to help clients maximisecampaign performance and ROI

• Educating customers onbest practices for online marketing and lead generation

• Runningonboarding calls for new clients and helping them get the most from their campaigns

• Handlinginbound client enquiries and building strong ongoing relationships

• Executingoutbound campaigns to upgrade clients into higher-tier product plans

• Monitoring campaign performance and providingdata-driven recommendations

• Supportingretention efforts, including proactive engagement and collection calls when required

• Collaborating withProduct and Marketing teams to advocate for customer needs

What’s in it for you

• Competitive salary + commission structure + super

• Sydney CBD office with ahigh-performing and supportive team environment

• Career growth opportunities with afast-growing Australian tech platform

• Ongoing training and development to strengthen yoursales and account management skills

• Opportunity to work withsmall businesses across Australia and help them grow

What we’re looking for

• Experience inAccount Management, Sales, Customer Success, or Customer Service

• Exposure to atarget-driven or KPI-based environment

• Strong communication skills with the ability toinfluence and build trust with customers

• Acustomer-first mindset and ability to understand client business goals

• Confidence interpreting campaign performance and providing recommendations

• Highly organised with strongtime management and problem-solving skills

• Experience withSalesforce, online marketing, or digital campaigns is a bonus

If you enjoybuilding relationships, helping businesses grow, and working in a fast-paced commercial environment, we’d love to hear from you.

Apply today and take the next step in your Account Management career 🚀