Consultant (Account Manager) | Healthcare Communications | London

About us

Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation.

From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues.

Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too.

Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference.

We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society.

Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work.

We are seeking a highly motivated and skilled Consultant (Account Manager equivalent) to join our Healthcare Communications team at Hanover in London. As a Consultant, you will be responsible for delivering outstanding public relations services to our existing healthcare clients and contributing creatively to new business activities. You will develop and maintain strong relationships with clients and provide project management services for various healthcare projects. We expect and reward entrepreneurialism, as well as being able to adapt in a busy environment. 

Joining our team means working with a group of experts in product PR, patient advocacy, crisis management, disease awareness, corporate communications, and media relations. You will have the opportunity to work across multiple exciting therapy areas including infectious disease, immunology, and oncology. Our clients range from top healthcare companies to promising startups, and your work will help improve the lives of patients and healthcare professionals in diverse disciplines. 

We are an award-winning team in a respected multinational agency with growth and development opportunities at the heart of our work.  

PRIMARY RESPONSIBILITIES: 

• Staying abreast of the media, with the goal of both identifying opportunities for coverage and issues 

• Maintain strong relationships with relevant journalists and patient groups 

• Actively participate in client meetings and manage projects against agreed timelines and budgets 

• Provide timely and relevant review of media monitoring reports to highlight key issues and approve before client dispatch 

• Regularly identify reactive opportunities in the news agenda to secure coverage and draft high-quality press releases and media materials for client approval 

• Project manage client events including press conferences, media events, stakeholder events and new business marketing events 

• Contribute creatively towards new business pitches as part of the wider presentation team, potentially participating in pitches, reassuring clients they will receive support at junior levels 

• Support and mentor junior team members from Intern to Senior Account Executive level by providing guidance to improve quality of work and overall efficiency 

• Demonstrate thorough understanding of the Hanover financial and marketing systems 

• Translate health and science stories for the public, healthcare professionals and patients 

• Develop and implement ambitious and effective PR campaigns for a range of clients 

SKILLS & EXPERIENCE: 

• Good knowledge of healthcare/pharmaceutical PR 

• Excellent project management, written and verbal communication skills 

• Client focused with close attention to detail 

• Familiarity with relevant media (print, broadcast and digital) and digital communication channels 

• Curiosity about the news and industry environment 

• Ability to multi-task and manage competing deadlines 

Benefits

In addition to a competitive salary, your core benefits package will include:

• Bonus potential linked to recruitment, new business and long service
• 25 days’ annual leave (plus bank holidays)
• Private healthcare and dental insurance
• Travel insurance
• A company pension plan, including 5% employer contribution

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service
• Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm)
• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget
• International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network
• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership
• Our Culture Club, with a robust social calendar all year round and CSR activity.

Diversity, Equity and Inclusion Statement + 

Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture.

We maintain a strict no-tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email torecruitment@hanovercomms.com with the nature of your request.

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here. 

Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world.

Find out more aboutHanover andworking for us.