India - Hyderabad - Aiviq - Senior Data Platform Support Analyst

About the Role

We are looking for aData Platform Support Analyst to join our team, supporting and maintaining ourAzure Data Platform ecosystem. This role requires experience inAzure SQL, Azure Data Factory (ADF), and Synapse Analytics, along with exposure toSnowflake. You will work closely with data Architects, data engineers, and customer services team to ensure the reliability, performance, and security of our data platforms.

Key Responsibilities

• Handle incident management, root cause analysis, and implement preventive measures.
• Ensure adherence toData Platform Support SLAs and KPIs, proactively monitoring and responding to incidents.
• Monitor and maintainAzure SQL databases, ensuring optimal performance and availability.
• Provide support forAzure Data Factory (ADF) pipelines, troubleshooting failures and optimizing workflows.
• Maintain and troubleshootAzure Synapse Analytics, including serverless and dedicated SQL pools.
• Provide support forSpark Notebooks in Synapse, troubleshooting execution failures and optimizing Spark jobs.
• Provide support forApache Spark and Delta Lake, troubleshooting issues and ensuring performance optimization.
• SupportSnowflake workloads and assist in integrating it within our data ecosystem.
• Monitor and troubleshootETL/ELT processes, ensuring data integrity and reliability.
• Work closely with data engineers to optimize database queries, stored procedures, and indexing strategies.
• Managedata security, access control, and compliance within the Azure Data Platform.
• Automate routine support tasks usingPowerShell, Python, or Terraform.
• Collaborate with DevOps teams forCI/CD pipeline management and infrastructure as code (IaC) deployments.
• Support data governance and metadata management usingAzure Purview or other data cataloguing tools.
• Follow internal processes and security guidelines to maintain data platform integrity and compliance.

Required Skills & Experience

• 5+ years of experience in adata platform support ordatabase administration role.
• Strong hands-on experience withAzure SQL, Data Factory, and Synapse Analytics.
• Experience withAzure Data Lake, Delta Lake, and storage management in a cloud environment.
• Experience withSpark Notebooks in Synapse and troubleshooting Spark-based workloads.
• Experience withApache Spark and Delta Lake, troubleshooting performance issues and optimizing data pipelines.
• Exposure toSnowflake and experience in troubleshooting its queries and integrations.
• Understanding ofETL/ELT processes, data ingestion strategies, and performance tuning.
• Knowledge ofPowerShell, Python, or SQL scripting for automation and support tasks.
• Experience withAzure Monitor, Log Analytics, and Application Insights for performance monitoring.
• Strong analytical and troubleshooting skills, with an ability to resolve complex issues.
• Experience withITIL framework and incident management best practices.

Nice to Have

• Familiarity withAzure DevOps, Terraform, or Bicep for infrastructure deployment.
• Knowledge ofAzure Purview for data governance.
• Certification inAzure Data Engineer or Azure SQL Admin is a plus.
• Exposure withMicrosoft Fabric.

About Aiviq

Aiviq is growing UK-based FinTech, specialising in developing SaaS products for the world’s investment
Managers. We are backed by Alpha Financial Markets Consulting Plc, a global Asset & Wealth Management
Consultancy.