Localization Manager
- CRM
- i18n
- CAPA
- Equity
Join Proton and build a better internet where privacy is the default
Proton was founded in 2014 by scientists from CERN on a simple truth:privacy is a fundamental human right. Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar — tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives.
We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Check our open-source projectshere.
The Localization Team
The Localization team makes sure Proton works, and sells, in every market we serve. We own how products, launches, and growth content reach users in their own language and culture. That covers in-app strings, pricing pages, CRM email and app store listings. Some products in the portfolio are mature and others are launching now, so several workstreams run at once against fixed release dates. Beyond delivery, we're building the practice that proves localization's commercial impact through data and experimentation. You'll do well here if you want to own outcomes end-to-end and can handle a vendor escalation and a funnel analysis on the same day.
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What You'll Do
- Own the localization lifecycle for your product scope, from string freeze through general availability. You'll coordinate Product, Design, Engineering, Marketing and Support to hit fixed launch dates.
- Run the workflow and build the playbook. Manage handoffs across stakeholders in our TMS/CAT tools. Build reusable launch assets: scoping models, timelines, market-readiness checklists and go/no-go criteria.
- Own translation budgets per product and language. Report regularly and flag overruns early.
- Build and manage the vendor bench. Recruit, test and onboard suppliers and freelancers. Maintain SLAs, NDAs and documentation, track quality and turnaround, and run quarterly business reviews. Escalate to the Localization Lead, and bring in Legal and Finance when needed.
- Adapt growth content for each market instead of translating it word for word. This includes CRM email flows, campaign landing pages, app marketplace listings, legal updates, and conversion-critical surfaces like pricing, signup and feature messaging. Flag cultural and regulatory risks before release.
- Prove what works. Track where localized experiences beat or trail the source market. Run localized A/B tests on copy, onboarding, trust signals and pricing presentation. Analyze funnels to find linguistic and cultural friction, and share validated wins so they scale.
- Raise the bar across teams. Be the linguistic and internationalization point of contact for your stakeholder group. Improve the process through CAPA reports, retrospectives and proofs of concept.
Who You Are
- You've owned localization projects or programs end-to-end, including multi-workstream, multi-market launches against fixed dates.
- You can administer TMS and CAT tools hands-on, and you know localization best practices and internationalization standards well.
- You've managed localization vendors and freelancers against quality, turnaround and cost targets, including budget planning and tracking.
- You're comfortable with data: you define metrics, track them and act on them, both operational and business.
- You have a working knowledge of experimentation and growth: A/B testing, conversion funnels, CRO.
- Your English is at a professional level (B2–C2).
Nice to Have
- Hands-on experience running A/B tests on localized surfaces.
What We Offer
- Work that Matters: Millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments.
- A Great Team: Diverse, collaborative, and tight-knit, with people from MIT, Harvard, Stanford, Caltech, Cambridge, ETH, and more.
- Technology: The right hardware and software to do your best work.
- Learning & Development: We invest in your growth. Proton is one of the fastest ways to accelerate your career — real challenges, real ownership, from day one.
- Employee Benefits: Strong health coverage, solid retirement options, generous leave, and wellness support.
- Stock Options: From day one, you have a real stake in what we're building. When Proton wins, you win.
- In-Person Collaboration: Offices across Geneva, ZĂĽrich, Barcelona, London, and more. You'll spend most of your time collaborating face-to-face.
- Food: Lunch and snacks on us every day in the office.
- Transport: We cover public transport, bike allowances, or parking — whichever works for you.
- Flexible Working: You own your schedule. Outcomes matter more than clock-in times.
Our Commitment to Diversity and Inclusion
At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals — regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background — feel valued and empowered.
If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.
Candidate Privacy Notice
When you apply for a position at Proton Technologies AG, your information is stored in Greenhouse in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position and may be retained for future roles.
If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. For questions about your data, contact:careers@proton.ch
Proton does not accept unsolicited CVs from any sources other than directly from candidates.
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Localization Manager · Proton