Grounds Maintenance Lead - Giants Ridge

Compensation Amount:

Job Summary:

Job Description:

ESSENTIAL FUNCTIONS

• Assists in training, guiding, and providing feedback to grounds maintenance and snow removal technicians to support their growth and ensure adherence to safety protocols.
• Helps plan and coordinate landscaping and groundskeeping tasks seasonally, collaborating with the Director to meet maintenance goals effectively.
• Performs mowing, string trimming, planting, pruning, and other general landscape maintenance tasks, delegating tasks as needed.
• Participates in snow removal operations during the winter months, including plowing, shoveling, sanding, and salting walkways and parking lots.
• Operates and maintains various landscaping and snow removal equipment, endure proper and safe use.
• Assists with inventory management of maintenance supplies, tools, and safety equipment.
• Communicates with the Director regarding maintenance needs, project updates, and resource requirements.
• Ensures proper watering of grounds to maintain healthy landscaping, and assists with irrigation system operation and maintenance.
• Helps maintain cleanliness of the property following events, including trash collection and emptying garbage and recycling bins.
• Conducts regular inspections of grounds to identify maintenance needs and report issues to the Director. 
• Documents snow removal activities accurately in the snow removal log.
• Performs other duties as assigned by management. 

SKILLS AND KNOWLEDGE REQUIREMENTS INCLUDE

• High school diploma/G.E.D. equivalent required.
• Minimum of two (2) years of landscaping experience.
• Proficiency in operating and maintaining groundskeeping equipment, including mowers, skid loaders, plow trucks, snow blowers, shovels, salt spreaders and irrigation systems.
• Understanding of mowing, string trimming, pruning, planting, and general landscape maintenance techniques. 
• Ability to travel between locations of the resort. Valid driver’s license required, Class A commercial driver’s license, preferred. 
• Reading and writing work-related documents in English.  Ability to read and understand instructions. 
• Speech recognition and clarity, including the ability to understand the speech of customers and coworkers, and the ability to speak clearly so that you can be understood by guests and coworkers in English. 
• Skilled in prioritizing tasks and managing time effectively to meet seasonal and daily maintenance demands.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to fifty (50) pounds frequently, and up to seventy-five (75) pounds occasionally. 
• Adequate vision to inspect grounds, operate equipment and detect safety hazards. 
• Ability to engage in a wide variety of physical activities including walking, and working on various terrain types, including uneven, slippery surfaces, grass, gravel and snow.  Ability to climb ladders and stairs. 
• Ability to operate and handle various tools, machinery, and equipment with precision. 
• Ability to perform repetitive tasks such as mowing, trimming, shoveling, and raking for extended periods.
• Must be able to work extended hours outdoors in adverse weather conditions, including extreme cold and heat.
• Ability to work days, evenings, weekends and holidays as business needs dictate.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Company vehicles including ATVs, snowmobiles, and golf carts
• Landscaping equipment such as lawn mowers, string trimmers and leaf blowers
• Snow removal equipment such as plow truck, skid loader, snow blower, shovel and salt spreader
• Irrigation system
• Hand tools
• Safety and inspection tools

Are you ready to take on winter and help keep our property safe, accessible, and guest-ready?  Giants Ridge, managed by Guest Services, is looking for a Grounds Maintenance Lead to join our team and play a key role in snow removal operations throughout the winter season. 

This is a hands-on position or someone who enjoys working outdoors, operating equipment, and being part of a team that takes pride in keeping the property looking its best.  During winter months, you’ll help lead the charge on plowing, sanding and salting while working with the team to help keep parking lots, walkways, and facilities safe and accessible.  As the seasons change, the work shifts to landscaping, lawn care, irrigation, property maintenance , and special projects. 

What We’re Looking For:

• Minimum 2 years of landscaping/grounds experience. 
• Experience operating plow trucks, skid loaders, snow blowers, salt spreaders, or similar snow removal equipment. 
• Ability to help organize work and prioritize tasks.
• Valid driver’s license (Class A CDL preferred).
• Flexibility to work days, evenings, weekends, and holidays as weather and business needs require.

Why Work at Giants Ridge?

• Comprehensive Health Coverage – Stay covered with medical, dental, vision, life and disability insurance, plus access to an Employee Assistance Program (EAP) for additional support.  We also offer HSAs, FSAs and more to help you manage healthcare costs.
• Retirement Savings – Play for your future with our 401(k) retirement plan, featuring a company match to help you build financial security. 
• Paid Time Off – Take time to rest, relax and recharge with generous PTO.
• Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
• Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge. 
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
• And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season, family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer features world-class golf and lift-served mountain biking, while winter brings incredible skiing, snowboarding, fat tire biking, and more. Guests and employees alike can enjoy the Pool & Sauna Haus, along with dining, lodging, and a variety of year-round recreational amenities. Employees also have access to discounted lesson opportunities to help them develop new skills and make the most of the Giants Ridge experience. Beyond the resort, the Iron Range region offers abundant outdoor recreation, including lakes and waterways for boating, fishing, and paddling, as well as extensive trail networks for hiking, snowmobiling, and other seasonal activities. Spring and fall provide the perfect transition between seasons, showcasing the natural beauty and outdoor adventures that make the region a great place to live, work, and play.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.