[Job-32207] Senior Business Analyst

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

We are seeking a detail-oriented and technically adeptSystem Analyst / Solution Designer to join our engineering team. In this role, you will bridge the gap between business needs and technical implementation for our coreDomOs applications and services.

You will work closely with Product Managers, Solution Architects, Product Designers, and Software Engineers to design, document, and deliver robust features that support complex international use cases.

Key Responsibilities

• Business & Functional Analysis: Understand business and technical requirements; validate proposed solutions against existing system functionality across a wide range of international use cases.

• System Subject Matter Expertise: Master the DomOs application architecture, services, and integrations to engage effectively in both high-level business conversations and deep-technical team discussions.

• Solution Architecture & Documentation: Translate business requirements into clear technical specifications. Collaborate with Solution Architects to create and maintain domain models, solution models, API specifications, sequence diagrams, and event models.

• Feature Delivery & Hand-Off: Lead hand-off sessions to walk development teams through technical specs. Provide ongoing functional guidance throughout the software development lifecycle (SDLC).

• UX & Product Collaboration: Partner with Product Designers to ensure solutions deliver a superior user experience within DomOs applications.

• Acceptance Testing & Diagnostics: Perform acceptance testing on completed features. Help troubleshoot data, application, and service issues using log files.

• Data & Configuration Analysis: Analyze existing store configurations and data (e.g., pricing, coupons, addresses, reports) to collaborate on system migration tools and approaches.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science, MIS, Information Technology, or Computer/Mechanical/Electrical Engineering.

• Experience: 3+ years of applicable IT experience working on large-scale application initiatives.

• Communication: Exceptional written and oral communication skills. Adept at breaking down complex technical concepts for non-technical stakeholders and conversing technically with engineers.

• APIs & Data: Working knowledge of RESTful API concepts and strong hands-on experience working withJSON files.

• Diagnostics: Proven ability to troubleshoot and diagnose application issues independently by reviewing log files.

• Technical Fundamentals: Working knowledge of database concepts, operating systems, and at least one programming language.

• Environment: Experience working alongside web-based application development teams.

• Nice to Have:

  • Development, APIs & Data: Programming experience inC#, hands-on familiarity withAPIs (OpenAPI/Swagger, Postman), and solid technical knowledge ofSQL and relational databases.

  • Systems, Architecture & Logging: Hands-on experience withUnix/Linux operating systems, system modeling frameworks (UML), and log management tools such asSplunk.

  • Methodology: Practical experience working within anAgile/Scrum environment.