Jetty INK Account Manager

Qualifications

●    Experience: 3+ years in sales, account management, or a related role.

●    Skills: Exceptional communication, organizational, and project management abilities.

●    Industry Knowledge: Familiarity with the custom apparel industry and an understanding of retail trends.

●    Personality: Client-focused, proactive, and results-driven.

Position Details

●    Type: Full-time (40 hours per week).

●    Location: Jetty INK HQ / Some remote work possible

●    Reporting to: Director of Sales and Director of INK.

Key Responsibilities

Client Management:

●    Act as the primary contact for assigned accounts, ensuring client satisfaction and building long-term relationships.

●    Provide timely updates, address client concerns, and proactively resolve any issues.

Collaboration & Coordination:

●    Work closely with the design and production teams to ensure client expectations are met or exceeded.

●    Oversee the smooth onboarding of new clients and projects.

Sales & Growth:

●    Identify opportunities for upselling and cross-selling Jetty INK services.

●    Generate new leads, onboard new business, and drive individual and team revenue goals.

Client Retention & Development:

●    Foster strong relationships to ensure high client retention and satisfaction.

●    Strategically grow accounts through tailored solutions and excellent service.