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DL

JAVA APPLICATION SUPPORT

Diverse Lynx India
Location not stated
4 weeks ago
  • J2EE
  • Java
  • NoSQL
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Experience Range – 3 to 5 Years.(MANDATORY TOTAL YEAR)
Location – Bangalore (DRIVE-WHITEFIELD) (WORK LOCATION- HEBBAL)
Shift – Rotational Shift (including Night Shifts)

Competency Required
• Minimum 3 years of overall experience, with 1-2 years of relevant hands-on experience in performing helpdesk & support activities for enterprise applications including client/ server and web applications
• Familiar and good working knowledge of J2EE applications, mobile applications, programming languages such as Java, databases (RDBMS, NoSQL) and scripting capabilities.
• Experience with Issue tracking software.

Roles and Responsibilities

• Work with the Application Development & Maintenance team to resolve issues as and when required.
• Build automated scripts and demonstrate strong scripting skills for both trivial and non-trivial tasks.
• Diagnose and resolve application related issues logged with the helpdesk.
• Log all application related issues from end users into the Issue tracking software. Categorize and provide a 1st level diagnosis for reported issues in the software.
• Provide status update on all logged issues as & when required.
• Ensure compliance with SLAs for application related issues logged with the helpdesk.

JAVA APPLICATION SUPPORT · Diverse Lynx India

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