Rely Radiology Support Specialist

Full Time: Mon, Tues, Thurs & Fri 7a-5p
Pay Range: $15.00-$17.00

• Contact doctors via email and phone to read cases as needed. 
• Notification to customers when cases are delayed with estimated completion time if known. 
• Monitors the delivery of x-ray reports delivered via fax. 
• Relays verbal x-ray results on critical findings to the ordering facility and/or physician. 
• Documents, research, and resolves customer issues using the computer system. 
• Upholds client and patient confidentiality at all times. 
• Maintains training manuals and disseminates new policies or procedures or changes to same. 
• Maintains regular consistent attendance, punctuality, and personal appearance. 
• Adheres to all company regulations as stated in the company handbook. 
• Create and manage the Support Specialists staffing schedules. 
• Approve and schedule PTO and Vacation requests from employees. 
• Train and supervise Support Specialists and assist with reviews. 
• Rotate schedule as needed to work with every shift to observe performance and train staff. 
• Answer general questions and assist other staff throughout the shift. 
• Provide assistance off hours by phone as needed. 
• Communicate with the IT department regarding the status of the systems and development and testing of new programming. 

Other duties as assigned.

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