
Clinical Manager
Wyckoff Heights Medical Center
🇺🇸 United States
On-site
Manager or above
1 month ago
$135,000
- infection control
- EHR
1 month ago
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Operations & Patient Flow
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- Daily Workflow: Directing unit traffic to prevent bottlenecks and long wait times.
- Bed Management: Coordinating with the ER and ICU to ensure rapid patient placement.
- Resource Allocation: Assigning staff based on "patient acuity" (the severity of illness).
- Discharge Planning: Meeting with social workers to ensure safe, timely patient exits- with special focus on Length of Stay and documentation improvement to improve the Case Mix Index
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Human Resources & Team Leadership
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- Staff Scheduling: Managing 24/7 rotations, including call-outs and holiday coverage.
- Conflict Resolution: Mediating disputes between medical staff or between staff and families.
- Skill Development: Identifying training gaps and organizing "in-service" education sessions.
- Performance Tracking: Setting annual goals and conducting formal reviews for nurses and techs.
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Quality, Safety, & Compliance
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- Audit Readiness: Ensuring the unit is always prepared for surpriseJoint Commission inspections
- Incident Investigation: Reviewing "near misses" or patient falls to create prevention plans.
- Infection Control: Monitoring strict adherence to hand-hygiene and sterile procedure protocols.
- Patient Experience: ReviewingHCAHPSÂ scores and addressing patient complaints directly.
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Financial & Strategic Management
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- Budget Variance: Explaining why the department went over or under budget each month.
- Supply Chain: Approving high-cost medical equipment orders and monitoring waste.
- Strategic Growth: Helping the Department Chair plan for new service lines or unit expansions.
- Labor Costs: Monitoring "overtime" usage and balancing the use of expensive travel nurses.
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Required Skills & Qualifications
- Education:Â Bachelor's degree in Healthcare Administration , Masters preferred
- Experience: Typically 3–5 years of clinical experience, often in a hospital or leadership role.
- Certifications: Valuable credentials includeCertified Clinical Manager (CCM) or Certified Healthcare Facility Manager (CHFM)- preferred
- Technical Proficiency: Expert knowledge of Electronic Health Records (EHR) and healthcare management software.Â
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Salary : $ 135,000
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Clinical Manager · Wyckoff Heights Medical Center