ITSM – Strategic Portfolio Management (SPM).

APN Consulting Inc

🇮🇳 India

On-site

Manager or above

9 months ago

ServiceNow
AI/ML
ITIL
Jira
PMP

9 months ago

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APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: ITSM – Strategic Portfolio Management (SPM).

Role Overview
The ITSM – Strategic Portfolio Management professional is responsible for aligning IT initiatives with business strategy by managing demand, investment portfolios, and resources. The role ensures optimal value delivery, governance, and visibility across projects, products, and services.

Key Responsibilities

Manage and govern theIT portfolio (projects, programs, products, and services) to ensure alignment with business objectives
Drivedemand management, including intake, prioritization, and approval of initiatives
Overseefinancial planning and budgeting, including cost tracking, forecasting, and ROI analysis
Collaborate with business stakeholders to translate strategic goals into executable IT initiatives
Monitor portfolio performance using KPIs, dashboards, and reports
Supportcapacity and resource management across teams
Ensure adherence to ITSM, governance, and compliance standards
Facilitate portfolio review meetings and executive-level reporting
Continuously improve portfolio management processes and tools

Required Skills & Competencies

Strong understanding ofIT Service Management (ITSM) frameworks (ITIL preferred)
Experience withStrategic Portfolio Management (SPM) concepts and practices
Hands-on experience with SPM tools (e.g.,ServiceNow SPM, Clarity, Jira Align, Planview)
Strong analytical, financial, and reporting skills
Excellent stakeholder management and communication skills
Ability to manage multiple priorities in a fast-paced environment

Qualifications

Bachelor's degree in information technology, Business, or related field
ITIL certification (preferred)
SPM / PMP / Safe or related certifications (nice to have)
5+ years of experience in ITSM, portfolio management, or IT governance roles

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

ITSM – Strategic Portfolio Management (SPM). · APN Consulting Inc

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