Senior Solutions Consultant

Job Description:

What is the opportunity?

The Omnissa Senior Solution Engineer is a high impact, visible, and inspirational role in bridging the gap between our technical solutions and our clients' needs. You will be responsible for understanding the intricacies of our product portfolio and effectively communicating their value proposition to your customers. As Trusted Advisors the SC empowers customers with clarity and confidence in the power of the Omnissa platform to achieve our customers desired business outcomes.

What you are:

• A technical resource who uses your industry, product and solution expertise toeducate customers on solutions that arealigned to theirbusiness objectives
• A partner to your sales counterpart who designs and implements aplan thataligns with the goalsof the team - makingquota, providing successfuloutcomes for customers, creating an effective and enjoyable working environment andrelationship
• A highly valued member of the sales team who is amaster resourcein the sales kit, one who createstrusted advisorlevel relationships with customers to round out the sales/SE ‘divide and conquer’partnership

What You’ll Do

• Build and maintainstrong relationships with your customers acting as atrusted advisorwho is responsible for theend-to-end technical relationship at the customer - be theCTO of your account!
• Develop a deep understandingof customer’stechnical environment,business objectives, anybusiness challenges or pain points and align those with the right solution(s).
• Build strong relationships with IT leaders (CIOs, CTOs, Architects) and guide them through their digital transformation journey
• Influence product direction by sharing customer insights and industry trends
• Winning Sales opportunities with Tightcollaborationwith your sales counterpart inaccount planning, campaign development and active engagement in progressing sales stages withownership of technical closure
• Demonstrate strong knowledge inDigital Workspace industry developments including tackling competitive threats and comparisons in sales opportunities
• Respond toRFPs/RFIs
• Ability to present ourtechnology vision andvalue proposition toall levels of audience from executives to technical practitioner
• Pro-activelydrive meetings, exhibit strong communication skills and the ability to influence decisions through effective presentations, product demonstrations, and technical discussions with customers at all levels from Executive (CISO) to practitioner
• Take full ownership of your accounts by providingthought leadership andperspective while ensuring customer’s best interest takes priority. 
• Deep understanding andproduct knowledge used in explaining the most up to date product features/benefits andcompetitive position, understanding and responding to the competition, gathering, and applying market knowledge
• Utilize resources and tools to managewhitespace and accuracy of theInstall Base todrive expansion in current product lines as well asadoption of additional product lines
• Building and implementing strategic, technical account plans that targetcross-platform solutions
• Orchestrating applicable supporting resources to ensure aone-team approach that properly services the needs of the customer driving to a defined outcome
• Partner withmulti-functional teams such as Solutions Architects, Specialists, Customer Success Managers, Product Management and Engineering to drive success across the customer journey
• Performsspecial projects related to the SC function as assigned by management.
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success whileactively participating within the SE community and at industry events

What You’ll Bring

• 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing experience.
• Strong understanding of enterprise architecture and Windows desktop/application management and end point security
• Proven ability to deliver compelling demos and presentations to technical and executive audiences
• Experience with subscription-based go-to-market models and customer adoption strategies
• Excellent communication, problem-solving, and stakeholder management skills
• Experience in desktop management. This may include Windows, macOS, Linux or ChromeOS.
• Experience with mobile device platforms, including Android, iOS, and iPadOS.