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IT Technical Lead – Customer Applications

Veracity Software Inc
  • πŸ‡ΊπŸ‡Έ United States
  • On-site
  • Staff / Principal
  • 10 months ago
  • ERP
  • Node.js
  • Python
  • TypeScript
  • AWS
  • API Gateway
  • IAM
  • GDPR
  • Agile
  • Scrum
  • Machine Learning
  • AWS Cloud
  • DynamoDB
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IT Technical Lead – Customer Applications
Locations: Mississauga, Ontario | Colorado Springs, CO | Wilmington, DE
Employment Type: Permanent
Work Model: Hybrid (3 days onsite, 2 days remote)
The ideal candidate has deep technical expertise, strong architectural instincts, and the ability to lead cross-functional engineering teams while ensuring alignment with Agilent's IT standards, compliance requirements, and business objectives.
Key Responsibilities
Technical Leadership & Solution Architecture
  • Architect and implement Agilent's next-generationentitlement and license management system for software and services.
  • Lead the end-to-end implementation of the licensing solution, ensuring scalability, security, and operational efficiency.
  • Gain and maintain deep expertise in Agilent's B2B software licensing models and monetization frameworks.
  • Develop best practices and drive adoption of the Licensing platform across business units.
Cross-Functional Collaboration
  • Partner with software product teams to define and optimize licensing and entitlement strategy for B2B post-sales monetization.
  • Collaborate with enterprise architects to ensure platform alignment with IT strategic objectives.
  • Work closely with business stakeholders to translate requirements into detailed technical designs and solution documents.
Platform Development & Integration
  • Design and implement customer-facing applications integrating entitlement management with backend ERP and enterprise IT platforms.
  • Drive operational optimizations and troubleshoot real-time platform challenges.
  • Implement backend services usingNode.js,Python, orTypeScript.
Cloud, Security & Compliance
  • Develop solutions using keyAWS services (API Gateway, IAM, storage, caching, etc.).
  • Ensure platform compliance with data privacy and regulatory frameworks (PII, GDPR, CFR).
  • Follow Agile SCRUM methodologies for iterative development.
Communication & Leadership
  • Lead and mentor medium-to-large engineering teams.
  • Prepare architectural documentation and present to global stakeholders.
  • Work independently and manage multiple priorities with minimal supervision.
Required Qualifications
  • Bachelor's degree in Computer Science or related field (or equivalent experience).
  • 8+ years of experience with core computer science principles and enterprise-grade solution design.
  • 2+ years in a technical leadership role managing medium/large teams.
  • Expertise in designing enterprise IT solutions (custom + off-the-shelf).
  • Strong experience integrating applications with backend ERP systems.
  • Experience building customer-facing applications (B2B preferred).
  • Hands-on skills in backend scripting languages:
    • Node.js,TypeScript, orPython
  • Strong cloud experience withAWS services, including access control, APIs, storage, and caching.
  • Experience with compliance:PII, GDPR, CFR.
  • Strong knowledge of Agile SCRUM development.
  • Exceptional communication, documentation, and stakeholder engagement skills.
  • Strong attention to detail, deadlines, and system performance optimization.
Preferred / Nice-to-Have
  • Excellent storytelling and communication ability.
  • Interest or experience inGenAI / Agentic AI tools.
Skills & Certifications
  • B2B software licensing
  • Monetization methods
  • NodeJS or Python
  • AWS services
  • Agile SCRUM

Submission Template –

Full Name:
Highest Degree (Bachelor's in Computer Science / IT / Related Field) with University & Year of Completion:
Total IT Experience (Years):
Total Experience as a Technical Lead (Years):
Experience with B2B Software Licensing (Yes/No – Details):
Experience with Entitlement Management / Monetization Systems (Yes/No – Details):
Enterprise IT Solution Design Experience (Yes/No – Details):
Experience Integrating Applications with Backend ERP Systems (Yes/No – Specify ERP):
Experience Building Customer-Facing Applications (Yes/No – Details):
Hands-on Experience with Node.js / TypeScript (Yes/No – Years & Details):
Hands-on Experience with Python (Yes/No – Years & Details):
AWS Cloud Experience (Yes/No – Specify services used: API Gateway, IAM, S3, DynamoDB, Lambda, etc.):
Experience with Compliance Standards (PII / GDPR / CFR – Yes/No – Details):
Experience with Agile SCRUM (Yes/No – Details):
Experience with System Optimization / Performance Tuning (Yes/No – Examples):
Experience Collaborating with Enterprise Architects & Cross-Functional Teams (Yes/No – Details):
Experience Leading Medium/Large Engineering Teams (Yes/No – Team Size & Scope):
Industry Experience (Pharma / Biotech / Medical Devices / Technology / Manufacturing / SaaS / B2B):
Travel Availability (%):
Reason for Interest in This Role:
Reason for Relocation (if applicable):
Contact Number:
Email ID:
LinkedIn Profile:
Full Address (City, State, ZIP):
Notice Period (Weeks):
Current Work Authorization (Citizen / PR / Work Permit – Specify):
Expected Salary:
Are you able to relocate on your own expenses and work Hybrid (3 days onsite, 2 days remote):

IT Technical Lead – Customer Applications Β· Veracity Software Inc

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