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IT System Support Specialist I/II Contractor
HonorVet Technologies
🇺🇸 United States
On-site
7 months ago
- Active Directory
- Identity Management
- Windows
7 months ago
Duration: 6 +Months
Location: Sacramento, CA 95864
Description:-
Seeking an ITSSS whose primary duties will be to assist with the on-site MIS support at the County Clerk Recorder. This assignment will primarily be with a team that focuses on one customer's IT needs "CCR”, while maintaining standards defined by the Department of Technology.
This role will require:
- Strong customer service skills Knowledge of Active Directory or other identity management system Attention to detail Ability to work with rapidly changing priorities
- Experience with troubleshooting Windows systems Good verbal and writing skills for customer interaction and documentation
- Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
- Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
- Update both hardware and software assignments in Manifest.
- Assist users in operating systems, application programs, utilities, and hardware operations. Image, install and move IT-related equipment.
- Experience with hardware peripherals such as label/receipt printers and barcode scanners
- A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
IT System Support Specialist I/II Contractor · HonorVet Technologies