DP
IT Support Technician III
DP Professionals
- 🇺🇸 United States
- On-site
- 19 hours ago
19 hours ago
Work Location:Onsite in Englewood, CO
Duration:12 months
Terms:W2 Contract
Responsibilities:
- As anIT Support Technician III, you will be using your skills and expertise to provide computer, hardware, and software support to our employees.
- Assist with supporting executives during high-level meetings, and presentations and ensuring devices, connectivity, and collaboration tools function seamlessly.
- You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software.
- You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs.
- Customer/solution ownership, an overall drive for excellence.
- Demonstrate strong executive presence with the ability to communicate clearly, confidently, and professionally with senior leaders.
- Team focused with the capacity for knowledge sharing.
- Strong written and verbal communication skills with end users.
- Must have interdepartmental networking abilities and effectively build trust among all executive stakeholders.
- Drive to maintain current knowledge of industry trends and potential impact on the business.
- Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.
- Ability to understand user and business needs and translate to technical solutions.
- Ability to manage small IT projects.
- In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals.
- Comprehensive troubleshooting skills of industry standard hardware and software products/services.
- Maintain a professional presence, customer‐service mindset, and ability to work independently.
- Associate’s degree in a related field of study with 4 or more years of relevant experience;
- Higher education may substitute for relevant experience;
- Relevant experience may be considered in lieu of required education.
- Frequently walk, sit, stand, climb stairs and steps.
- Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.
- Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.
- Frequently requires hearing abilities to include discerning different tones and volumes.
- Occasionally lifting or carrying up to 50 lbs.
- Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)
- Rarely exposed to fumes or hazardous chemicals/materials.
- Rarely exposed to loud noises.
Interested? Learn more:
Click theapply button to learn more about this position(#26-01318).
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents.DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry.EOE/AA/V/D
IT Support Technician III · DP Professionals