IT Support/Office Assistant

Responsibilities include, but are not limited to:

• Coordinate with internal team, software providers, & outside repair technicians to ensure working order of company computer & point of sales systems.
• Install, maintain, & troubleshoot company computer hardware & software.
• Ensure proper functioning & configuration of company network devices.
• Answer, screen & transfer inbound phone calls.
• General clerical duties including photocopying & mailing.
• Maintain electronic and hard copy filing system.
• Resolve administrative issues and inquiries.
• Coordinate with receiving to ensure accurate & timely inventory & accounts payable records.

Other general activities based on office or store needs.

Qualifications

The ideal candidate will possess the following qualities:

• An outgoing, positive attitude, eager to support their co-workers.
• Knowledge of basic computer construction & functionality.
• Knowledge of basic computer networking functions.
• A strong desire to learn or grow their administrative abilities.
• High level of discretion & serious approach to confidentiality.
• Proficiency in Microsoft Office suite.
• Knowledge of clerical/administrative procedures & systems such as filing & record keeping.
• Knowledge in operation of standard office equipment.
• Knowledge of principles & practices of basic office management.
• Degree in a related field of study.