IT Specialist midlevel

36 months experience managing support requests on a level 2 help desk, Hands on and End user oriented support
36 months experience resolving hardware and software issues and troubleshooting Window 11.
36 Months experience with the installation and support of O365 and Outlook in an enterprise environment.
36 months experience using Lansweeper, Remote desktop and Active Directory, all three are required.
36 months experience using ITSM service desks & ticketing systems.
36 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients.
36 months experience imaging computers.
36 months experience supporting RSA Console
36 months experience utilizing Vmware / Omnissa to support virtual desktops.