IT Service Desk

Diverse Lynx India

Location not stated

1 month ago

Windows
MacOS

1 month ago

Not enough detail in this posting to match

Role Descriptions: Support Answer calls| chats| and emails from users needing help with hardware| software| or network problems.Troubleshooting Diagnose errors| reset passwords| configure user accounts| and fix basic technical issues remotely.Escalation Send complex or unresolved problems to level-2 or level-3 IT specialists.Documentation Log all support tickets accurately and update internal knowledge bases with clear notes.Key RequirementsSkills Strong communication| patience| problem-solving| and basic time management.Knowledge Familiarity with operating systems (Windows| macOS)| hardware components| and standard IT ticketing software.Education Often requires a high school diploma with technical experience or a degree in computer science or information technology
Essential Skills: Service Desk
Desirable Skills:
Keyword:
Skills: IT IS_Service Desk
Experience Required: 8-10

IT Service Desk · Diverse Lynx India

Auto apply with Likeremote