IT Project / Program Manager – Crypto Services (Infrastructure)

Job Title: IT Project / Program Manager – Crypto Services (Infrastructure)
Location: SF Bay Area (Onsite Preferred)

Additional Comments

Before Submission

• Include LinkedIn Profile
• Limit resumes to 4 pages with a summary of skills on the first page

Skills Assessment Notes

• Candidate must be alone in a quiet place, ideally a room with a door
• Video must be ON
• No headphones
• No virtual backgrounds
• No cell phone in the room
• Use of chat assistants will not be tolerated
• Candidate should be prepared to share full screen at any time during the call
• Vendor must remain online until verification is completed
• Total TWO rounds of screening interviews

Job Summary

This position is with the Crypto Services team responsible for protecting highly sensitive Apple cryptographic keys. The team manages Apple's PKI infrastructure and provides highly available, fault-tolerant PKI and encryption services supporting products including:

• iPhone
• iPad
• Mac
• Apple Watch
• Apple TV
• iTunes
• iCloud
• App Store
• Apple Pay
• Apple ID

We are seeking a highly motivated Technical Project Manager to lead infrastructure-focused projects involving networking, servers, storage, security, and remote data center operations. The ideal candidate should have prior hands-on infrastructure and security experience.

Key Qualifications

• Goal-oriented and highly motivated with ability to work under minimal supervision
• Strong infrastructure project management experience
• Experience with:
  • Procurement
  • Data center operations
  • Environment validation
• Ability to work in rapid development cycles and ambiguous environments
• Strong oral, written, and presentation communication skills
• Ability to influence and collaborate across organizational levels
• Strong decision-making and risk management skills
• 5+ years of combined systems administration and project management experience
• Experience leveraging AI-powered tools for dashboards and PMO efficiency improvements

Responsibilities

• Lead multiple cross-functional infrastructure projects through the complete project lifecycle
• Manage:
  • Timelines
  • Resource allocation
  • Scope definition
  • Deliverables
• Track action items and prepare project documentation
• Communicate project status effectively
• Manage project risks and issue resolution
• Participate in:
  • Analysis
  • Testing
  • Proof-of-concept activities
• Build strong relationships with cross-functional internal teams
• Navigate ambiguity and drive successful solution delivery

Required Skills

• Security Certificate Management
• Project Management
• Information Management & Security
• Artificial Intelligence
• Cryptographic Concepts
• Infrastructure Monitoring & Maintenance
• Infrastructure Support
• JIRA
• Linux SRE

Nice to Have Skills

• Technical Writing
• Agile Project Management
• Splunk
• GitHub
• Network Management
• Data Center Operations
• Program Management

Education & Experience

• Bachelor's degree in Computer Science or related field
• 5–7 years of relevant experience or equivalent combination of education and experience
• PMP Certification is a plus