IT Operations Support Senior Associate

V2Soft

🇺🇸 United States
On-site
Senior
1 day ago

AI
Microsoft Windows
Linux
Cisco
Microsoft SharePoint
Azure
Intune
Active Directory
VMware
iOS
Android
PLC
PowerShell
triage
Windows

1 day ago

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V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Please visit us atwww.V2soft.com to know more.
Skills Required:
IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support
Experience Required:
The successful candidate will have or be willing to quickly learn the following: • Microsoft Windows and Linux server administration experience • Cisco routers and switches experience, including basic staging, troubleshooting and cabling • Cisco software-defined architecture (SDA) troubleshooting and implementation experience • Microsoft SharePoint, Azure / InTune, and Active Directory / ADFS experience • VMWare vSphere experience • Microsoft Windows client OS experience • Microsoft Office365 experience • Apple iOS, iPhones, iPads experience • Android device experience • Computer, printer, handheld terminal, monitor, and other peripheral support experience
Experience Preferred:
Desired, but not required; qualifications, degrees, experiences Plant floor manufacturing experience • Plant floor automation (Rockwell Control systems, PLCs, etc) • PowerShell scripting • 4-year undergraduate degree
Education Required:
High School Diploma / GED
Education Preferred:
Bachelor's Degree
Additional Information :
¿ Responsibilities: • Support a multi-shift operation in a manufacturing plant • Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary • Provide technical support (IT Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout a manufacturing space • Interface with corporate IT and business owners to prioritize improvement efforts • Support Plant Floor Systems / Corporate teams in resolving incidents; provide triage, execute business continuity plans, support escalations, and provide “hands and feet” support with our international support team (DBA, Server Operations, Ops Control, Network Operations, etc) • Focus on the integration / long term maintenance of applications and hardware • Assist the Site IT Manager with managing assignments and workload • Develop, maintain, and share accurate support documentation • Support of local network equipment in a Cisco based environment • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

IT Operations Support Senior Associate · V2Soft

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