IT Manufacturing & Factory Software Support (m/w/d) – Gigafactory Berlin-Brandenburg
Tesla
- 🇩🇪 Germany
- 2 hours ago
- HMI
- DHCP
- DNS
- Excel
- SQL
- Python
- Linux
2 hours ago
What to Expect
Tesla was founded in 2003 with the goal of accelerating the transition to sustainable energy and protecting the planet Earth. Through solar energy, batteries, and electric vehicles, we are building a world of amazing abundance.At Gigafactory Berlin-Brandenburg, we manufacture the Model Y, and starting in 2027, we’ll produce everything from battery cells to electric vehicles. This is unique in Europe. Our international team consists of over 12,000 employees from 130 countries. We hire talent at all skill levels - prior experience in the automotive industry is not required. Would you like to help write the next chapter in Tesla’s success story and work at one of Germany’s most modern workplaces? Then this is the right place for you!
What You’ll Do
- Represent IT with pride, support, enthusiasm and kindness across all manufacturing operations
- Ensure minimal IT downtime for manufacturing by immediately responding to line-down situations
- Troubleshoot hardware, software, HMI, operating systems, network issues, and printing problems with precision and speed
- Install, support, patch, upgrade, replace, and remediate all IT hardware and software along manufacturing lines
- Diagnose and resolve manufacturing software issues
- Collaborate cross-functionally with process engineers, production associates, and application teams to resolve urgent, high-impact issues under tight deadlines
- Improve manufacturing security posture by patching, updating, and securing vulnerable hardware and software
- Interface with various manufacturing groups to understand issues and interpret long-term needs within IT Manufacturing standards
- Provide on-call support and act as incident manager for swing and graveyard shifts
- Resolve issues quickly and precisely to completion while prioritizing multiple tasks
What You’ll Bring
- Experience troubleshooting, installing, replacing, imaging, patching, and updating IT hardware and software in manufacturing environments
- Familiarity with Manufacturing Execution Systems (MES), manufacturing peripherals (thermal label printers, barcode scanners, hand-held radios, digital signage), and basic client-side networking (DHCP, DNS, Static IP)
- Basic experience with Microsoft Excel, SQL and Python
- Show competency in learning new software and functionality in various production systems
- Must be flexible to work weekends, any shift, swing shift, and provide on-call support
- Good German language proficiency is a big plus
- Prior experience with Linux environments and computer networking fundamentals
- Experience in automotive or high-volume manufacturing environments
Benefits
Not only do we offer you an attractive compensation package, but also access to a wide range of perks and benefits. For example:
- Our own medical center, a gym and an in-house barbershop
- E-bike charging stations in front of the factory, more than 500 free charging stations for electric cars, a bike leasing program, free use of the nextbike bike-sharing fleet, as well as numerous free shuttle bus routes to Grünheide and the surrounding areas
- You’ll receive subsidized canteen meals, a free S-membership at the Urban Sports Club (discount from M+) and you can sign up for many language courses
- We also offer all employees a wide range of insurance options, such as a company pension plan, as well as discounts on private insurance and legal protection insurance
Candidates are expected to uphold and actively promote sustainability principles in their daily work, operating in line with Tesla Global Environmental, Health, Safety & Security (EHS&S) Policy and EMAS requirements, fostering a culture of continuous environmental improvement.
IT Manufacturing & Factory Software Support (m/w/d) – Gigafactory Berlin-Brandenburg · Tesla