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IT Infrastructure Engineer
SGA Inc.
- 🇺🇸 United States
- Hybrid
- Manager or above
- 5 hours ago
- MS Office
- Visio
- AI
5 hours ago
Responsibilities:
- Acts as technical resource in support of day to day execution related to new technology deployments for WVO sites and facilities (fulfillment)
- Collaborates with the Site Infrastructure Engineers, Project Management and technology project and supports teams ensuring technology integration configuration standards are implemented and WVO technology support and standards documentation gets maintained and updated.
- Responsibility #1 a. Performs basic engineering tasks associated with planning, design, installation (as needed), testing, deployment, and support of all site technologies. Collaborates with more experienced engineers to provide follow-up and engineering assistance on defined problems. (40 % time)
- Responsibility #2 a. Supports the administration functions related to due diligence assessments on proposed projects to determine technical requirements and points of integration (20% time)
- Responsibility #3 a. Performs basic to moderate configuration of infrastructure integration technologies (15% time)
- Responsibility #4 a. Works with higher level Site Infrastructure Engineers and project managers to help minimize the impacts to adjusting project priorities as needed to meet the overall needs of the organization. (15% time)
- Responsibility #5 a. Assist with testing and documenting of new integration tools and methodologies (10% time)
- Telecom – PBX
- Circuits - Voice
- Associates degree in related field or equivalent combination of education and directly related experience.
- Basic level client/server architectural understanding
- Moderate level network and telecommunications architectural understanding
- Working understanding of software development techniques and methodologies.
- Demonstrated proficiency in MS Office Suite of products; MS Office, Visio and Project
- 3+ years of work experience in a medium to large diverse in-depth, enterprise-wide technical environment integrating, implementing and supporting technologies, specifically around network and telecommunication and client/server integration
- Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
- Solid customer service skills
- Effective written, verbal, and presentation communication skills
- Organizational, analytical, and problem determination/resolution skills
- Ability to prioritize concurrent projects at the task level
- Ability to work in a team structure, driving to aggressive deadlines in a fast-paced environment
- Proven ability to work in a collaborative environment amongst IT professionals
- Ability to communicate technical concepts and subjects in a clear and concise manner
- Ability to work and effectively communicate with peers and outside vendors
Preferred Skills:
- Structured Cabling
- UPSs
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
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IT Infrastructure Engineer · SGA Inc.