EI
IT Engineer
eTeam Inc.
🇺🇸 United States
On-site
1 month ago
$57 / hour
- Jamf
- Microsoft Intune
- Mac
- Zscaler
- Intune
- Bash
- Python
1 month ago
Job Type: Contract
Duration: 6 Months
Location: Atlanta, GA 30308
100% Onsite role
SUMMARY of JOB RESPONSIBILTIES:
- Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune.
- Plan detailed requirements for new and changing infrastructure services
- Build and prepare packages for automated deployment and self service
- Builds and test pilot versions for new and changing services
- Creates solution documentation for Global Help Desk support of end users
- Provides senior technical troubleshooting incident and problem resolution for endpoint services platform offerings
- Review Service-Now tickets related to Jamf/Mac and update in a timely manner.
Security and Partnerships:
- Manages overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc.
- Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies.
- Partners with client and portfolio owners to assist with technology implementation initiatives across business services
Leadership and Learning:
- Actively stay up to date on the latest technologies and solutions, including internal/external learning and research.
- Create endpoint reports for stakeholders as requested.
- Evaluate advanced requests for feasibility and provide appropriate guidance.
- Provide coordination for architecture of systems, including providing feedback on project requests and timing.
Qualifications & Experiences:
- Minimum of 5 years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints
- 1+ years' experience in identity and access management
- Advanced scripting knowledge (bash, python, etc.)
- Experience dealing with security incidents
- Ability to prioritize based on criticality
IT Engineer · eTeam Inc.