IW
IT - DPH - Business Analyst - Project Lead
Info Way Solutions LLC
Location not stated
Staff / Principal
1 month ago
- Microsoft Dynamics
- Risk Management
- NIST
- FISMA
- M365
- System Design
- D365
- Azure
- Power Platform
- Power Apps
- Power Automate
- Power BI
- Dataverse
- O365
- Excel
- PowerPoint
- Outlook
- HIPAA
- CJIS
- Visio
1 month ago
Daily Duties / Responsibilities: The Systems Business Analyst (BA) candidate will support newly implemented systems within Microsoft Dynamics and other agency information technology platforms. The BA will be responsible for understanding system capabilities, becoming proficient in assigned applications, and providing ongoing support, analysis, testing, problem resolution, reporting, and system monitoring. The candidate will work collaboratively with Information Technology staff and Program Area System Owners to ensure continuity of operations and effective system usage. Specific duties and responsibilities will include, but are not limited to: • Study and learn the capabilities of assigned systems • Work with Information Technology staff to understand technical functionality and IT Security Standards and practices • Work with Program Area System Owners to learn their business functions, processes, and requirements • Provide system user support • Assist staff in resolving system-related problems • Assist with system user account permissions and security • Provide and assist with system user training during onboarding and as needed for individual users • Create and maintain supporting system and training documentation • Maintain SharePoint content associated with system collaboration sites • Document and create technical reports by collecting, analyzing, and summarizing information, trends, and system effectiveness • Monitor and identify system data quality issues and work to improve data accuracy • Review and monitor usage reports • Assist with system software life-cycle processes • Coordinate and assist with system testing and production validation • Work with Program Areas and IT to present key information that supports system improvements • Maintain system protocols by writing and updating procedures • Assist with development of policies and procedures to meet agency cybersecurity standards related to information risk management, data criticality, confidentiality, and protection (NIST 800-53, FISMA, SC InfoSec Requirements) The position will be assigned for 40 hours per week for the duration of the project. The candidate must be able to work flexible hours, including outside traditional business hours when necessary. Remote work may be possible. The candidate will work closely with the Assigned M365 Solutions Manager to identify, prioritize, and schedule workloads and ensure implementation adheres to IT standards and procedures. The candidate will also collaborate with customers and subject matter experts during system design and testing phases. This role also requires compliance with SCDPH security policies and procedures, along with integrating systems where it is possible to streamline workflows, enhance user security, and reduce data correction needs. Module support for the project. • SCDPH requires selected personnel to sign a SCDPH Confidentiality Agreement and/or Business Associate (BA) Agreement as applicable. All web services must be secure. • SCDPH will not accept offers that include "uplift” charges. The consultant's rate must not exceed the maximum established for this position in State contract terms. • Contractors must be onsite each week throughout the contract term. • Agency IT standards, policies, and procedures—including documentation requirements—must be followed. • All source code (compiled and uncompiled) will become the sole property of the South Carolina Department of Public Health. Any source code, data, product, or functionality resulting from this SOW or previously owned or developed by SCDPH will remain SCDPH property and may not be incorporated into any vendor's core product. Any modifications or interfaces developed under this contract may not be used independently or published without written permission from SCDPH. • SCDPH has final authority over all programming decisions. Required Skills (rank in order of Importance): 1. 3+ Years of Experience in State Government Public Health Departments 2. 6+ Years of Experience with Building test cases and scenarios into test systems 3. 6+ Years of Experience with D365 Dynamics, Azure Power Platform of tools (Power Apps, Power Automate, Power BI, Dataverse) 4. 6+ Years of Experience with O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint) Preferred Skills (rank in order of Importance): 1. Experience with security and data classification related to CDC, HIPAA, and CJIS 2. Proficiency with Microsoft Visio 3. Understanding of IaaS/PaaS models, tenant governance, and Azure/GCC High environments 5. 6+ Years of Experience with Ticketing Systems Additional Skills: 1. Flexible and easily adapts to changing priorities 2. Excellent written, oral, and interpersonal communication skills 3. Ability to establish positive working relationships with technical staff, customers, and data-centric teams 4. Ability to align and integrate technical systems with agency goals and objectives 5. Knowledge of the Information Technology field, industry best practices, organizational structures, and operations Required Education: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience. Required Certifications: NONE
IT - DPH - Business Analyst - Project Lead · Info Way Solutions LLC