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IT Desktop Technician

HonorVet Technologies
  • 🇺🇸 United States
  • On-site
  • 4 weeks ago
  • $29.23 – $36.54 / hour
  • ISO 27001
  • Windows
  • MacOS
  • Active Directory
4 weeks ago
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HonorVet Technologiesis a Service-Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring.

Job Title: IT Desktop Technician
Location: San Clemente CA, 92672 (Onsite)
Duration: 6 Months (Possibility of extension)     

Job Description:
The IT Desktop Technician provides hands-on technical support, manages IT assets, and owns onboard/offboarding for both onsite and remote employees. This role requires a customer-focused mindset, strong troubleshooting skills, and the ability to work independently in a fast-paced environment. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements.
 
Key Responsibilities:
  • Develop training materials and procedures or train users in the proper use of hardware or software.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to vendors or technicians for service Assist with onboarding of new employees.
  • Make recommendations for hardware and software for the organization Perform desktop and laptop system deployments including hardware and software configuration.
  • Provide regular updates on the status of tickets, open issues and projects Perform troubleshooting of supported desktop operation systems and applications.
 
Qualifications:
  • High School diploma or equivalent experience is required.
  • Bachelor's degree preferred
  • Minimum of 2-5 years of related experience
  • Advanced experience with Windows, macOS, and enterprise IT environments.
  • Experience supporting Active Directory, Entra ID, and Office 365 environments.
  • Able to plan and prioritize workload with minimal supervision Excellent customer service skills.
 
"If you are interested, feel free to reach out to me directly at aksham.kumar@honorvet.com or call/text at (551) 220-9887."

IT Desktop Technician · HonorVet Technologies

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