Island Animal Programs Manager - Bahamas

Job Description

Responsibilities

• Animal Care of Aquatic species, including elasmobranches
• Animal Collection Management, i.e. planning, maintaining, acquisition/disposition of animal collection, etc.
• Program administration, staff scheduling, training, quality control, etc.
• Communication with Island Management and APEI Curators, verbal and written
• Guest Service, ability to exceed guest expectations and create magical moments.
• Responsibilities include but are not limited to, the overall operation of Cast Away Ray’s stingray experience.
  • Ensure overall health of stingray collection.
  • Coordinate excursions with DCL staff.
  • Ensure message points and delivery of spiel for program is consistent and engaging.
  • Produce reports on guest attendance and scheduling
  • Ensure animal care records are up to date and provided to Seas Curator
  • Order and ensure animal food is procured and meets quality standards
  • Coach stingray cast on animal care and guest service standards
  • Work in cooperation with Castaway Cay, ships, and shore side management for delivery of Cast Away Rays experience and island management as needed/required
  • Communicate and report operational updates, issue, and planning to APEI - Animal Operations Area Director in a timely manner
  • Coordinate annual stingray Veterinary health exam’s including travel, room procurement, daily schedule of exams
  • Maintain fish holding/collecting operations at Castaway Cay
  • Facilitate ongoing research projects e.g. Coordination of personnel, equipment, reports, permits, etc.
• Zoological responsibilities;
  • Collection planning.
  • Diet change requests, updated diets, medical diets, training diets, for Seas species/specimens.
  • Development & implementation of animal husbandry, training and enrichment programs.
  • Acquisition, disposition, birth, death notices for collection specimens.
  • Reviews of research projects/abstracts/publications/DAPCAS proposal related to Seas species.
  • Invitations for medical/capture procedures on Seas specimens.
• Deliver messages and experiences for TV, Radio, facilitate special requests as needed for PR, Marketing, and VIP guest.
• Integrate the BASICS and seven service guidelines into daily assignments

Basic Qualifications

• High school degree or equivalent.
• Minimum 1 year management experience.
• At least 1 year experience with Stingrays.
• Demonstrated knowledge of organizational and business planning skills.
• Demonstrated passion for conservation and animal care.
• Demonstrated strong coaching and leadership skills.
• Demonstrated ability to mentor, develop and sustain performance of cast members.
• Demonstrated desire to provide guests with outstanding service on a daily basis.
• Certified SCUBA diver

Preferred Qualifications

• BS degree with emphasis on biology
• Previous Zoological Manager experience
• Boat handling skills
• Research experience

Additional Information

• Be interested in working on a private island in the Bahamas
• Legally authorized to work in The Bahamas
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities 
• Be willing and able to uphold the general safety management responsibilities specified in areas and operations under their control
• Be willing to follow and embrace Environmentality requirements and Company practices
• Be appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

• Obtain a criminal background check
• Bring approved work shoes

• Segment: Disney Parks, Experiences and Products
• Business: Disney Cruise Line
• Category: Sciences and Animal Programs
• Job Type: Full Time