Canada_Key Account Manager

Celltrion Group provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

Celltrion Group offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands-on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Group has been securing distribution channels and providing patients with biosimilars at affordable prices.

1. Position Summary

The Key Account Manager (KAM) is an important, externally focused position, within the newly formed entity of Celltrion Healthcare in Canada (CHC). The KAM will have an assigned sales territory and be responsible for achieving sales targets for the company’s immunology portfolio, based on key account planning and strategicexecution.The portfolio includes already launched, as well as soon to launch medicines. As a KAM, you bring to the company a deep understanding of the management of gastroenterology and/or rheumatology disorders using biologics, and have a strong network within the territory that is assigned. This role will require close collaboration with Marketing, Medical, Sales, Patient Support and Market Access, as well with other KAMs.

2. Key Roles and Responsibilities

• Achieve sales objectives of assigned products through the execution of customer-focused, value-addedactivities

• Sound management of territory budget deployed in the execution of activities andtactics

• Develop, implement and monitor key account and territory plans, and adjust asrequired

• Deliver on value proposition for assigned products through key message communication to assignedcustomers

• Collaborate with cross-functional team to implement value-addedprograms

• Build strategic and long-term partnerships in the complex immunology/biologics (biosimilars)space

• Demonstrate strong business ethics, understand business principles and interpret resources available to make sound business decisions to help drive the growth and achieve high standards of business excellence

• Collaborate cross-functionally with all internal functional area teams in order to implement innovativesolutions

• Monitor performance of assigned sales territory, including YTD sales, YTD activities YTDbudget

• Perform required administrative duties, including expense reports, territory analysis, and callreporting

• Work within the CHC regulatory and legal complianceguidelines

• Complete all training programs provided bycompany

• Attend local, regional and national meetings asrequired

• Willing and able to travel up to 25% of thetime. Evening and weekend work may berequired

3. Work Experience

• Minimum 10 years of experience in sales, preferablypharmaceutical

• Minimum 3 years of experience working in an environment of Key AccountPlanning

• Track record of consistent, strong sales performance in specialty care(immunology)

• Experience inbiologics/biosimilars

• Strong understanding of how patient support programs function, with experience in working collaboratively with different aspects of patient support programs

4. Professional Competencies and Skills

• In-depth knowledge of key account planning, use of CRM platforms such as VEEVA, and patient supportprograms

• Demonstrated ability to engage with customersvirtually

• Proven analytical skills required to understand territory dynamics and plan for effective effortallocation

• Demonstrated experience and mastery in delivering a cross-functional solution-based approaches though ongoing collaborative communication

• Demonstrated experience with execution of value propositions and product messaging though polished sales/communication approaches

• Demonstrated ability to engage in science/study focused discussions in each interaction with specialist customers to ensure value is achieved for the customer, and ultimately, the patient

• Demonstrate enthusiasm, strong initiative, high sense of urgency, and strong competitive and winningattitude

• Comfortable working within a fast-paced, cross-functional, and matrixenvironment

• Excellent communicator – verbal, written and presentationskills

• Possess the drive and vision to positively challenge accepted access norms in order to best position CHC to address significant unmet need for patients

• Strong understanding of territory market dynamics and competitiveenvironment

• Deep understanding of management of disorders in gastroenterology and/or rheumatology, and has a strong network in assigned territory

5. Education                                                                                          

• Undergraduate degree in business or science isrequired