Investor Services Senior Administrator

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

Your Role

As an Investor Services Senior Admin you will be responsible for the execution of challenging tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supportive supervision and guidance of a supervisor and manager. You can expect to be seen as a key member of the team, involved in all matters.

Every Investor Services Senior Administrator will receive the excellent Induction Training, in addition to both compulsory training as well as technical and personal development. HS Financial Technologies operates a client focused structure which provides a wide-range of experience to all. We focus on adding value to our clients every day.

Key Accountabilities of the Role

• Review investor transaction instructions to ensure all requisite information is provided.
• Liaise with investors to obtain fully executed transaction instructions
• Liaise with investors to ensure subscription proceeds are provided timely
• Ensure appropriate AML/KYC documentation is provided by investors
• Reconcile the subscription/redemption bank account daily, and notify all discrepancies to supervisor
• Preparation of wire transfers to Prime Brokers, Investors and for payment of fees
• Preparation of Investor Reporting and client reporting
• Distribution of Fund Performance in line with client requirements
• Preparation of investor audit requests
• Establish good working relationship with other HS Financial Technologies departments
• Willing to work US hours

Education:            

• Accounting, Finance, Legal or Business Degree – Completed bachelor’s degree required.

Experience:
A minimum of 1 years’ experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered.

Skills:

• Should be flexible in terms of their approach and work ethic should be focused and results orientated
• Should be self-motivated and have the ability to work on their own as well as part of a team
• IT Literate
• Strong verbal and written communication skills
• Strong analytical skills