Investor Services Administrator

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

Job Description

The HS Financial Technologies Investor Services department has an established global presence, with operations located in the Cayman Islands, Ireland, Poland, and USA. Through the company’s continued growth, the team is seeking candidates to expand our operations in Poland. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team works with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.

An Investor Services Administrator (“IS Administrator”) works as part of a team supporting the Investor Services Supervisor and Manager in the delivery of an efficient and high-quality service to our clients and their investors.

Key Responsibilities:

• Receive and process investor transaction documents in accordance with the fund documentation requirements such as subscriptions
• Maintain capital activity report and distribute to client (s) on a periodic basis
• Complete and maintain AML requirements for all investor transactions
• Provide money movement notification to the client (s) and prepare wire instructions for money movements for investor activity
• Serve as daily client operational contact for investor servicing and maintain good relationships with clients
• Display excellent organizational skills to meet SLA deadlines while adhering to procedures
• Act as a mentor to junior staff and provide training under supervision of supervisor
• Develop knowledge on allocations and performance calculations
• Work on projects /Ad-hoc tasks as required
• Demonstrate team player qualities within the investor services team

Our requirements:

• Completed bachelor’s degree in business, accounting or finance
• Minimum of 1 years’ experience in Finance field
• Fluent English skills (minimum B2)
• Good Excel skills
• Strong analytical and problem-solving skills.
• Strong attention to detail and well organized.
• Ability to work under pressure and to tight deadlines.
• Ability to be flexible and work effectively both within a team structure and independently.
• Strong interpersonal skills.
• Ability to positively influence team morale.
• Take ownership of designated tasks.

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• 🏥 LuxMed PremiumPackage for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)
• 🛡️Life insurance and travel insurance, so you can feel safe in any situation
• 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or aMultisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)
• 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!
• 🏠Remote, hybrid or office-based work options
• 🎓100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals
• 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you
• 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us