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IW

Inverness-Receptionist-Info Record Clerk

Info Way Solutions LLC
Location not stated
1 week ago

Hi Team,

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Client: Indiana Dept of Children and Families - DCF - Family Safety CPI

Job ID: 812251

Role: Inverness-Receptionist-Info Record Clerk

Duration: 8+ Months

Location: 403 W. Highland Blvd, Inverness, FL 34452

Work Arrangement: Onsite

Interview: In Person Only

Pay Rate: $15/HR 1099

Job Description:

DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.

Mandatory Pay Rate is $15.00/hr, Vendor rate is $19.50/hr.

• Answer Incoming Calls
* Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery – Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Blue Book (keep stocked)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)

Required Skills:

Skill

Required / Desired

Amount

of Experience

Ability to speak and understand English

Required

Ability to use office equipment, postage machine, copier, fax machine

Required

Strong job tenure in professional office environment

Required

2

Years

Experience with customer facing customer service in a professional environment

Required

1

Years

Professional appearance and courteous to customers

Highly desired

Experience in mail room processes and machines

Highly desired

Experience assisting with employee interviews

Highly desired

Experience with supply management

Highly desired

Experience using Share Drive

Desired

Inverness-Receptionist-Info Record Clerk · Info Way Solutions LLC

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