Intake Team Lead - First Shift (8:00 AM CST - 4:30 PM CST)

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 3 million patients and their doctors on a shorter path to what they both need – answers.

Job Responsibilities Include:

• Follow HIPAA, ISO 13485, Joint Commission , EHS and OSHA standards

• Follow all Work Instructions, SOP’s, and safety requirements

• Comply with IRhythm’sCore values, policy, procedures, quality standards, and safety and environmental regulations

• Comply / perform tasks identified on a line clearance form.

• Perform Patch Intake process from receiving to data processing.

• Identify and communicate any safety, quality, and process issues or concerns as applicable

• Understand and comply with Good Documentation Practices (GDP)

• Participate in lean activities and 5S improvement

• Support problem-solving small group activities

• Ability to work in a fast-paced environment

• Ability to read, write and communicate in English

• High attention to detail

• Identify Continuous Improvement Opportunities

• Ability to work towards a high quality standard

• Communicate material and equipment issues to Line Lead

• Familiar with or ability to learn proper Electrostatic Discharge Sensitive (ESD) handling processes and procedures

• Keep a clean and well-maintained workspace

• May train other operators on Intake processes

• Awareness of common defects within the Intake process and the results caused by the variation during the process.

• Intake process SME

• Advanced knowledge in Microsoft Office

• Understand and demonstrate Lean techniques and principles

• Coach and provide guidance to others on processes and standard operating procedures

• Ability to redline and work on DCO changes

• Provide employee feedback to Management team

• Monitor productivity to meet daily production goals

• Ensure standardized workflows are followed with consistent output

• Perform routine quality checks

• Completion of 8/8 Intake Training Matrix to Proficiency

Experience and Background:

• High school education or equivalent required.

• Minimum 2 years related experience - in a medical device, manufacturing, or regulatory environment, required

• Computer proficiency required

• Data entry experience preferred

• Schedule planning for daily operations required.

• Ability to work in a team environment, supporting the objectives and goals of the organization required

Working Requirements:

• Teamwork - work together to achieve great quality result for our patients and customer

• Dependability and reliability - strive to attain result on time; convey a sense of urgency and drive issues to closure

• Communication - successfully provide feedback and collaborate across functional team

• Collaborate with Intake team and our partners in the organization.

Physical Demand:

• Sitting, standing, or walking for prolonged periods of time

• Lifting and/or moving up to 30 pounds

• High level of repetitive motion at moderate to fast pace of upper torso, hands, arms and wrists

What’s in it for You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability.

Additionally, we offer:

• emotional health support for you and your loved ones

• legal / financial / identity theft/ pet and child referral assistance

• paid parental leave, paid holidays, travel assistance for personal trips and PTO

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of LinkedIn Learning classes and so much more!

FLSA Status: Non-Exempt

#LI-onsite
#LI-AM1

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us attaops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email addressONLY.

For more information, seehttps://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams andhttps://www.ic3.gov/Media/Y2020/PSA200121