Insurance Licensing Renewal Coordinator 814398

Position Summary

We are seeking a detail-oriented Renewal Coordinator to support insurance license renewals and reinstatements. This position reviews applications, verifies eligibility, assists applicants with licensing requirements, and works with internal teams and external partners to resolve questions and system issues.

Job Duties & Responsibilities

• Review insurance license renewal and reinstatement applications and supporting documentation.

• Verify applicant eligibility and identify potential licensing concerns using applicable records and databases.

• Explain reinstatement requirements, process waiver forms, and track applicant progress.

• Respond to licensing inquiries and maintain renewal and reinstatement information on designated webpages.

• Coordinate with external vendors to troubleshoot system issues and support process improvements.

• Assist with continuing education exemption and extension requests and provide receptionist coverage as needed.

Requirements & Qualifications

• High school diploma.

• At least 2 years of customer service experience in a business or professional environment.

• At least 2 years of practical experience with Microsoft Word, Excel, and Teams.

• Insurance industry experience in Life, Accident & Health (LAH) or Property & Casualty (P&C) is highly desired.

• Call center experience is highly desired.