Infrastructure Support Technician

WhoWeAre:

Borndigital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences andhuman-centered solutionsfor a better world.

UST is a mission-driven group of29,000+ practical problem solvers and creative thinkersinmore than30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us,you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us atUST.com.

You Are:

We are seeking an Infrastructure Support Technician toassist with the physical setup and maintenance of our datacenter and lab environments. This is an entry-level, hands-on role focused on the physical tasks that keep our infrastructure running — including racking and stacking equipment, cabling, organizing hardware, and moving materials throughout the facility.

Theopportunity:

• Rack and stack servers, switches, and other hardware in data center and lab environments following standard procedures.

• Run, dress, label, and bundle network and power cables in a clean, organized manner.

• Transport equipment using carts, dollies, and other material-handling tools; safely lift and move hardware throughout the facility.

• Sort, stage, and organize hardware components, spare parts, and accessories in storage areas.

• Decommission and de-rack equipment, properly dispose of or return hardware as directed.

• Maintain a clean and safe work environment; follow all physical safety guidelines when handling equipment.

• Assist with receiving, unpacking, and inventorying incoming equipment shipments.

• Support the infrastructure team with general tasks andprojects as assigned.

This position descriptionidentifies theresponsibilitiesand tasks typically associated with the performance of the position. Other relevant essential functions may berequired.

Whatyouneed:

• High school diploma or GEDrequired; no college degree necessary.

• Ability tolift up to 50lbs and perform physical tasks such as pushing carts, bending, and standing for extended periods.

• Comfortable working in a data center or lab environment with attention to physical safety practices.

• Dependable, punctual, and able to follow instructions accurately.

• Strong attention to detail when labeling, sorting, and organizing equipment.

• Ability to work well as part of a team in a fast-paced environment.

• No prior IT or data center experience required; willingness to learn on the job is essential.

• Basic familiarity with hand tools and hardware is a plus but notrequired.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. USTprovides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

RoleLocation:OR

Compensation Range:$38,000 - $57,000

Benefits

Full-time, regularemployeesaccrue a minimum of 10 days of paid vacation per year, receive 6days ofpaid sick leave eachyear (pro-rated fornewhires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. Theyareeligible toparticipate in theCompany’s 401(k)Retirement Plan with employer matching. They and their dependentsresiding in the USare eligible for medical, dental, and vision insurance, as well asthe following Company-paidEmployee Onlybenefits: basic life insurance, accidentaldeath and disability insurance,and short- and long-term disability benefits.Regular employeesmaypurchaseadditional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well asaFlexible Spending Account (FSA) for healthcare, dependentchild care, and/or commuting expenses as allowable under IRSguidelines.Benefits offerings vary in Puerto Rico.

Part-time employeesreceive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) andare eligibletoparticipate in theCompany’s401(k) Retirement Planwith employer matching.

Full-time temporary employeesreceive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) andare eligible toparticipate in the Company’s 401(k) program with employer matching. They and their dependentsresiding in the USare eligible for medical, dental, and vision insurance.

Part-time temporary employeesreceive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

AllUSemployees who work in a state or localitywith more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Whatwebelieve:

We proudly embrace the values that have shaped USTsince day one.We buildourculture ofHumility, Humanity, and Integrity.These values inspire us tonurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, beempathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any otherapplicable characteristics protected by law. We will consider qualified applicants with arrest or conviction recordsin accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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