Infrastructure Engineer I

Position Purpose:

The Infrastructure Engineer I supports the administration, maintenance, deployment, and troubleshooting of the organization’s enterprise technology infrastructure across multiple departments and locations. Reporting to the Infrastructure Services Manager, this role works as part of a cross-trained engineering team responsible for both systems and network infrastructure.

This position provides hands-on support across Microsoft technologies, servers, virtualization, networking, storage, backup, identity, cloud services, and related infrastructure platforms. The Infrastructure Engineer I works under established standards and technical guidance while developing the skills necessary to independently support increasingly complex infrastructure systems and projects.

Essential Duties:

• Administer and support Microsoft 365, Active Directory, Entra ID (Azure AD), Windows Server, and related enterprise technologies.
• Support hybrid identity, directory synchronization, authentication, user access, and group management.
• Assist with Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
• Support endpoint management technologies, including Microsoft Intune and related management platforms.
• Perform routine Windows Server administration, patching, monitoring, and troubleshooting.
• Assist with PowerShell scripting and automation of routine administrative tasks.
• Support virtualization platforms, virtual machines, and associated infrastructure.
• Assist with storage, backup, restoration, and disaster recovery operations.
• Support LAN/WAN infrastructure, switches, routers, wireless networks, and firewalls.
• Configure and troubleshoot VLANs, DNS, DHCP, IP addressing, and network connectivity.
• Assist with network monitoring, performance troubleshooting, and infrastructure diagnostics.
• Support data center, MDF, IDF, server, storage, and network infrastructure.
• Assist with infrastructure hardware installation, configuration, upgrades, and lifecycle replacement.
• Participate in troubleshooting incidents involving multiple infrastructure technologies.
• Escalate complex technical issues while assisting senior engineers with investigation and resolution.
• Participate in infrastructure deployments, upgrades, migrations, and technology projects.
• Perform system testing, validation, and implementation activities under established technical standards.
• Monitor infrastructure systems and respond to alerts, failures, capacity concerns, and performance issues.
• Maintain accurate system configurations, diagrams, procedures, inventories, and technical documentation.
• Follow established change management, security, backup, and operational procedures.
• Participate in cross-training across systems, networking, cloud, identity, storage, virtualization, and security technologies.
• Participate in after-hours maintenance and on-call support as required.

Qualifications

Knowledge, Skills, and Abilities:

• Knowledge of Microsoft 365, including Exchange Online, SharePoint, and Teams
• Active Directory and Entra ID (Azure AD)
• Windows Server administration
• Microsoft Intune and endpoint management
• PowerShell fundamentals
• Hybrid identity and authentication
• Virtualization technologies, including Hyper-V and/or VMware
• Storage, backup, and recovery technologies
• TCP/IP concepts, LAN/WAN technologies, DNS, and DHCP
• Routing, switching, and VLANs
• Wireless networking
• Firewalls and network security fundamentals
• Infrastructure monitoring and diagnostic tools
• Server and network hardware
• Demonstrated foundational knowledge of both systems administration and networking
• Ability and willingness to develop technical competency across multiple infrastructure disciplines
• Ability to troubleshoot technical issues across systems and network infrastructure
• Strong communication skills with technical and non-technical users
• Strong analytical, troubleshooting, and problem-solving skills
• Infrastructure documentation and diagrams

Requirements:

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• A high school diploma or equivalent education is required.
• An Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
• A Charis Bible College student or graduate is preferred.
• Industry certifications such as Microsoft Azure Administrator (AZ-104), CompTIA Network+, Security+, Cisco CCNA, or equivalent are preferred.
• Must pass all required checks.

Experience:

• 3+ years of professional experience in IT infrastructure, systems administration, networking, or technical operations.
• Experience supporting Windows Server, Active Directory, Microsoft 365, or Entra ID environments.
• Experience supporting basic networking technologies, including TCP/IP, DNS, DHCP, switching, VLANs, and wireless networking.
• Experience with virtualization, backup, storage, cloud, or infrastructure monitoringtechnologies is preferred.
• Compensation is commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following:Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth 

About Us:Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, onradio and television, by training others atCharis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God’s people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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