IT
Infor BPCS
Informatic Technologies Inc
- 🇮🇳 India
- Remote
- 17 hours ago
- Infor
- ERP
- Incident Management
17 hours ago
- Provide Level 2/Level 3 support for Infor BPCS applications.
- Troubleshoot and resolve incidents, service requests, and production issues.
- Support Supply Chain and Demand Planning business processes.
- Analyze application defects and coordinate fixes with technical teams.
- Work closely with business users with overlap during North America business hours.
- Support testing, deployments, and enhancement requests.
- Participate in on-call and critical issue resolution activities as needed.
- Hands-on experience with Infor BPCS.
- Strong understanding of Supply Chain, Inventory, Demand Planning, Procurement, and Order Management processes.
- Experience in ERP application support and incident management.
- Ability to analyze functional issues and coordinate with technical teams.
- Good communication and stakeholder management skills.
- Experience working with offshore-onshore support models.
- Preferred Skills
Infor BPCS · Informatic Technologies Inc