Industrial Tire Manager

The Industrial Tire Department Manager is responsible for overseeing the daily operations of the tire department within an assigned territory. This role provides operational leadership to ensure safe, efficient, and high-quality service while maintaining strong customer support and overall department performance. The expected base salary for this role ranges between $65,000-$75,000 per year, based on candidate experience, plus commissions.

Key Responsibilitiesinclude, but are not limited to:

• Manage daily department operations, including scheduling, inventory management, purchasing, pricing administration, invoicing, work order processing, and customer support.
• Lead, coach, and develop technicians to ensure safe, efficient, and high-quality service delivery.
• Monitor department performance, profitability, productivity, and customer satisfaction.
• Maintain inventory accuracy and ensure proper control of tire assets and materials.
• Review and manage work-in-progress (WIP) to support timely completion of jobs and invoicing.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Coordinate resources to support service schedules and customer requirements.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.

Qualifications

• Experience in service management, operations, leadership, or a related field.
• Strong organizational, communication, customer service, and problem-solving skills.
• Experience in industrial tires, commercial tires, construction/OTR tires, material handling equipment, or a related industry preferred.
• Ability to lead teams, prioritize work, and manage multiple responsibilities.
• Valid driver's license and willingness to travel within the assigned territory as needed.

Key Performance Indicators

• Department profitability
• Work-in-progress (WIP) management
• Work order closure and invoice timeliness
• Inventory control and accuracy
• Technician utilization and productivity
• Safety performance
• Customer satisfaction

Ideal Candidate

The ideal candidate is a hands-on operational leader who excels at managing people, processes, and resources while ensuring exceptional service execution, safety compliance, and overall department performance.