IN-IDOH Application Systems Analyst/Programmer Specialist

Spark Tek Inc

🇺🇸 United States

On-site

9 months ago

O365
.NET
C#
ASP.NET
Marketing Cloud
IoT
Power Apps
Power BI
DLP
Power Platform
M365
DocuSign
Power Automate
Change Management

9 months ago

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Short Description:
The
Application Systems Analyst/Programmer Senior serves as a technical lead
supporting enterprise-wide systems, AV infrastructure, digital media, modern
collaboration platforms, and custom application development.

Complete Description:
The role ensures continuity of mission‐critical services,
optimizes content and collaboration workflows, and partners across the agency
to deliver secure, reliable, and accessible technology solutions.

Duties and Responsibilities

AV & Digital Media Systems Support

- Manage
and maintain AV infrastructure including Tricaster, Live Call Connect,
IVGA streaming tools, and conference room equipment.

- Provide
live‐event support (setup, monitoring, troubleshooting) for streaming,
recording, and remote speaker integration.

- Coordinate
with AV/platform vendors (e.g., Diversified, Telestream) for quotes,
renewals, upgrades, and escalations.

- Manage
AV scheduling, setup, and support for internal and external meetings.

Video Content Management

- Oversee
manual downloads and archival of VODs from Pividal ahead of
decommissioning deadlines.

- Maintain
the Pividal environment and coordinate the transition to the
vendor’s new environment post‐January, including connectivity, access,
retention, and governance workflows.

- Tune
and prepare video files (transcoding/metadata/quality checks) before
upload to the new environment to ensure compatibility, performance, and
accessibility.

- Organize
and catalog media for long‐term storage and retrieval; document content
lifecycle processes.

- Podcast
creation and support: produce, edit, and upload podcasts;
maintain feeds/metadata; ensure brand, legal, and accessibility
compliance.

Webinar Coordination & Support

- Coordinate
webinar logistics (scheduling, platform setup, dry runs, live moderation)
and ensure consistent audio/video quality.

- Edit
and publish recordings to designated platforms; confirm accessibility
standards, metadata, and retention.

Application & Systems Analysis

- Provide
Tier 2/3 support and administration for SharePoint, Microsoft
Teams, and Microsoft 365 (O365) services.

- Develop
and maintain SharePoint sites (IA, lists/libraries, pages,
permissions, governance); troubleshoot SharePoint issues and
optimize performance/usability.

- .NET
application development (C#/ASP.NET) to build and support internal
tools, integrations, and services.

- Support
Marketing Cloud operations (campaign setup, user onboarding, data
governance, integrations).

- Provide
agency‐wide application support across commonly utilized platforms,
coordinating resolution with IOT/OTC and vendors.

Automation & Platform Development

- Power
Platform development: design, build, and maintain Power Apps, Power
Automate flows, and Power BI reports/dashboards to streamline
operations and reporting.

- Establish
governance, ALM practices, environment strategies, and data loss
prevention (DLP) policies for Power Platform solutions.

- Integrate
Power Platform with SharePoint, M365, and line‐of‐business systems using connectors
and custom APIs.

Electronic Signature & Workflow

- DocuSign
support: administer envelopes, templates, user permissions, and
integrations (e.g., SharePoint/.NET/Power Automate).

- Design
end‐to‐end eSignature workflows with audit trails, retention, and
compliance alignment; provide user training and documentation.

Project Coordination & Documentation

- Support
procurement/contract activities (SPR drafting, PO tracking), vendor
engagement, and change management.

- Maintain
SOPs, architecture diagrams, runbooks, and performance metrics for AV and
IT services.

- Coordinate
knowledge transfer and onboarding for backups/new hires; contribute to
training materials.

Cross‐Functional Collaboration

- Partner
with program divisions, Finance, and Procurement to align technology
solutions with operational needs.

- Facilitate
communication between technical teams and end‐users; drive adoption of
collaboration platforms and automation.

- Participate
in agency planning and governance forums; propose improvements to service
reliability, accessibility, and security.

IN-IDOH Application Systems Analyst/Programmer Specialist · Spark Tek Inc

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