Immigration Paralegal

Assist attorneys in client communication, drafting applications for relief, and following up with federal agencies including USCIS and the Department of State (DOS) regarding case status.

Process correspondence from USCIS and DOS, including updating the immigration case management system, notifying clients, assisting clients in preparing responses to notices or Requests for Evidence, as appropriate, and following up with relevant parties.

Respond to inquiries from clients regarding the status of cases pending with USCIS and DOS.

Coordinate with attorney and client to help escalate cases to the CIS Ombudsman or seek Congressional case assistance.

Make appropriate referrals to other service providers and relevant community partners.

Maintain accurate and up-to-date files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards, and assist in the completion of statistical, narrative, and financial reports.

Perform other administrative, data-collection tasks, and reporting duties as assigned.

Represent the IRC with clients, community members, and partners by receiving and returning phone calls and emails, scheduling appointments, supporting events (including group processing events), and conducting outreach for legal services.

Pursue Department of Justice accreditation by successfully completing the Comprehensive Overview of Immigration Law (COIL) and all other required training.

Maintain a basic knowledge of relevant laws, policies, and trends in law affecting the target population.

Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in the Global Refuge's Practice Manual.

Perform other responsibilities as assigned by the Staff Attorney, Managing Attorney, and Director for Legal Affairs.

Assist in the management of interns and volunteers, as needed.