Commercial Manager

At IGD,we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us. 

That’s where you come in. 

We’re looking for aCommercial Managerwho willbe responsible for driving engagement with ourFoundationclients and securing the successful retention of contracted revenue across a portfolio of 30+ accounts. In addition, the CommercialManager will achieve revenue growth by upselling and cross-selling clients to new products and services,identifying opportunities to increase value and strengthen client relationships. 

Alongside account management responsibilities, the CommercialManager will lead and support project-based commercial initiatives, such as renewal automation, processoptimisation and improvements to the client lifecycle. The role requires a highly organised, detail-oriented and process-led individual who can manage multiple priorities and drive initiatives through to successful delivery. 

Whatyou’ll do 

• Manage and grow a portfolio of 30+ clients, driving engagement, building strongrelationships andidentifying opportunities to upsell and cross-sell products and services. 

• Own client retention and renewal, proactively managing risks,demonstrating
  value and securing contracted revenue. 

• Use data,insight and market knowledge to understand client needs,identify commercialopportunities and support informed decision-making. 

• Lead commercial projects and process improvements, such as renewal automation, ensuring initiatives are delivered effectively and create measurable value. 

• Collaborate across the business and with senior client stakeholders, bringing a structured, detail-oriented and commercially focused approach to delivering results. 

Whatwe’re looking for 

• Proven commercial acumen – demonstrable experience of driving revenue retention and growth, ideally within a data, research,insight or SaaS environment. 

• Strong client relationship skills – confident building trusted relationships, driving engagement and influencing stakeholders at a variety of levels. 

• Insight and commercially curious – understands how data and insight inform client decision-making and is curious about how market, economic and sector developments create opportunities and challenges. 

• Highly organised and detail-oriented – able to manage 30+ accounts effectively, prioritise competing demands andmaintain
  a high level of accuracy. 

• Process and project focused – structured and proactive, with the ability to drive initiatives and process improvements through to successful delivery. 

• Confident, driven and collaborative – articulate in a business environment,demonstrates a high work ethic and works effectively with colleagues and clients to achieve results. 

The rewards 

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time. 

The location 

We areoperating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles fromCentral London. 

Our behaviours 

We’re hungry for better  

We solve it together 

We make it happen  

We say what needs to be said  

More about our people 

We’re looking for inspiring professionals; talented people whoseek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for ourclients and themselves. 

Weseek and attract thevery best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates.Please discuss any adjustments that you mayrequire throughout theselection and assessment process. 

More about IGD 

We are a strategicinsight foresight and learning organisation. Here to unite the industry andbenefit society. We invest all our profit into Social Impact.  

We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. Byproviding evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions thatbenefit their operationsand contribute to the collective good of society.