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Quality Assurance Executive- Orlando Sales Office

Marriott Resorts Hospitality Corporation
🇺🇸 United States
On-site
Manager or above
2 months ago
  • Pension

Are you looking for a place where meaningful moments are made together?  

 

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As aQuality Assurance Executive, you willassist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

 

Where great benefits lead to alife fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

*Benefit eligibility will vary by position 

 

As a Quality Assurance Executive, a typical day will include:  

  • Assure complete andaccurate processing of documentspertaining to sales.  

  • Focus on quality, accuracy,productivity and associate motivation with emphasis on monitoring consistency, effective feedback, andaccurate tracking.  

  • Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.  

  • Review details of contracts with customers.  

  • Thoroughly review loan applications and financial documents with the customer andensures proper completion.  

  • Leverage resources for providing service to guests andOwners (e.g., Vacation Ownership Advisors) in an effective manner. 

  • Fulfill requests fromOwnersregarding pricing, property maps, property descriptions, room locations, and portfolio/network information.   

 

Guest Experience and Company Standards 

  • Welcome and greet guests andanticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Develop andmaintain positive working relationships with others. Support team to reach common goals and listen and respond appropriately to the concerns of employees.  

  • Always follow company policies and safety procedures. 

 

To Become a Quality Assurance Executive:  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extendedperiod of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs withoutassistance. 

  • Position may require background and drug screening contingent on company policyin accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Quality Assurance Executive- Orlando Sales Office · Marriott Resorts Hospitality Corporation

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