Associate Director, Financial Aid Technology

Department

About the Department

Job Summary

Responsibilities

• Maintains AIS Financial Aid module in production and multiple testenvironments.
• Tracks the release of upgrades and fixes targeted for the Financial Aid module so they can be tested and installed in a timely manner.
• Leverages knowledge of best practices to review and test environment upgrade documentation for issues with database tables and dictionaries.
• Maintains efficient methods to track data and report on outcomes as needed.
• Coordinates with other database administrators to ensure accurate exchange of data betweensystems.
• Responds to internal and external audit requests on studentcontrols.
• Regularly updates AIS Financial Aid module to comply with federal regulations and University requiredcontrols.
• Adapts Office of Financial Aid plans and priorities to address resource and operationalchallenges.
• Provides input on decisions and develops policies and procedures based on regulations and University-requiredcontrols.
• Provides technical guidance to Financial Aid employees acrosscampus.
• Codes database descriptions and specifies identifiers of database management systems. Tests for consistency and reliability of data throughout database systems. Manages server installations, security, performance monitoring, and maintenance.
• Designs and monitors database administration procedures including backup and recovery. Tests and corrects errors and implements changes to databases. Evaluates which users can access each database and what data can be accessed by each user.
• Performs other related work asneeded.

Minimum Qualifications

Education:

Work Experience:

Certifications:

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Preferred Qualifications

Experience:

• A minimum of five years progressive experience administering student financialaid.

​Technical Skills orKnowledge:

• Understanding of functional aspects of Oracle Campus Solutions modules, particularly financial aid.
• Analyze and troubleshoot Campus Solutions issues impacting financial aidprocessing.
• Proficient at writing queries and creating/editing equations in Oracle Campus Solutions.
• Demonstrated ability to master database programs and learn newtechnologies.​

PreferredCompetencies

• Think strategically about how individual work aligns with broader organizationalgoals.
• Strong interpersonal skills, demonstrated initiative, and work both independently and collaboratively, with flexibility and adaptability.
• Demonstrated success in maintaining collaborative relationships with diverseconstituencies.
• Deep commitment to customer service, prioritize and balance different work streams, meet deadlines, and work successfully in a fast-paced environment.
• Confidentiality with student information and other sensitivedata.
• Current or previous experience communicating and interacting with clients and/or senior level employees orconstituents.​

WorkingConditions

• Work evening hours and weekends on an occasional basis.

ApplicationDocuments

• Resume/CV(required)
• Cover Letter/Statement of Interest(required)
• Three Professional References(required)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s)MUST be uploaded via theMy Experience page, in the section titledApplication Documents of the application.

Job Family

Role Impact

Scheduled Weekly Hours

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Pay Rate Type

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FLSA Status

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Pay Range

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in theBenefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employerand does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see theUniversity's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call773-702-5800 or submit a request viaApplicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.