Mentor - Parent Pathways - Western Melbourne

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

At the Salvation Army Employment Plus (EPlus),we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. Wedon't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, morestable and empowered life.   
  
About the opportunity      

Are you passionate about empowering parents to achieve their educational and career goals?             

Join our Parent Pathways Hoppers Crossingteam,where you will play a key role in helping parentsidentify and reach their education and employment goals,ultimately contributing to their long-term economic security. ThisSenior Mentor position offers comprehensive support to parentswho may befacing complex challenges,deliveringanempowering andencouraging experience.   

The successful candidate willbe responsible for:  

• Build trusted relationships acrossa caseload of participants, providing an elevated level of customer care and professional support,assisting in addressing more complex needs and barriers throughout theirjourney  

• Foster meaningful interaction throughinitial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives 

• Identify and addressbarriers to employment through referral to relevant community support services and provideongoingmentoring  

• Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success  

• Work both independently and collaboratively to exceed KPI targets, driving team and personal success 

• Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies 

About you    

• Relevantdiploma level qualifications in areas such asEmployment Services, Community Services orother relevant areasisrequired 

• Previous experience in employment servicesor other relevant support services, including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support and verification will be highlyregarded 

• Relevant livedexperiencewould be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those weserve 

• Demonstrated success in a high-performingworkplace with a strong commitment to high quality values based humanservices 

• Advancedconflict resolution andproblem-solving skills 

• Well-developed skills in customer service, coaching and administration 

• Excellent written and verbal communication 

• Strong computer literacy skills includingproficiency using MS Suite of programs 

• Must hold a Driver’s licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)  

• Applicants willbe required to undertake a policecheck, it is not mandatory to have a clear criminal history  

In return, weoffer  

• Attractiveremuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)!     

• Great work-life balance with an opportunity for a 9-day fortnight or anaccrued day off every 4 weeks    

• Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position    

• Discounted fitness memberships, health insurance, retail discounts and more    

• Attractive leave benefits with access topurchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering    

• Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocialhealth   

• Long-term employment opportunities within the Employment Plus & the wider Salvos networks    

Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside parents of young children to help them build their future career? If your answer is YES! Apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document.  

At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team atemploymentpluscareers@salvationarmy.org.au. Please specify the job title and location in the subject line.   

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration