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U

IAM Delivery Manager

UST
🇮🇳 India
On-site
Manager or above
3 weeks ago
  • IAM
  • Risk Management
  • ITIL
3 weeks ago
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Job Summary We are seeking an experienced IAM Technical Delivery Lead to manage end-to-end Identity and Access Management (IAM) service delivery in enterprise environments. The ideal candidate will bring strong technical ownership, leadership capabilities, and hands-on expertise in IAM tools and Identity Governance (IGA), while driving operational excellence, transformation initiatives, and stakeholder engagement. Key Responsibilities
  • Manage end-to-end IAM service delivery and provide strong technical ownership across enterprise identity environments.
  • Lead technical delivery activities involving IAM tools and Identity Governance (IGA) initiatives.
  • Drive IAM transformation, automation, modernization, and continuous improvement programs.
  • Manage complex technical escalations while ensuring adherence to SLA, KPI, security, and compliance requirements.
  • Collaborate with client stakeholders, vendors, and technical teams to deliver high-quality IAM services.
  • Lead service governance, performance reviews, operational improvements, and risk management activities.
  • Provide technical leadership and mentorship to IAM teams through knowledge sharing and capability development.
  • Support strategic planning and execution of IAM service enhancements aligned with business objectives.
  • Ensure stable, secure, and efficient IAM operations through proactive monitoring and continuous service improvement.
Required Skills

Proficient

  • Strong exposure to any two IAM tools
  • IAM Technical Delivery

Intermediate

  • Identity Governance / IGA
  • Stakeholder Management
Experience
  • 14+ years of overall IT experience.
  • 8+ years of hands-on IAM technical experience.
  • Strong experience in technical delivery, service management, team leadership, and client management.
Additional Requirements
  • Strong understanding of IAM architecture and enterprise identity environments.
  • Good understanding of ITIL, SLA/KPI management, ITSM, security, and compliance.
  • Excellent communication, stakeholder management, presentation, and problem-solving skills.
  • Experience driving automation, transformation, and continuous improvement initiatives within IAM programs.

IAM Delivery Manager · UST

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