Hybrid Assistant / Front Desk

Join our team and help us showcase the beauty and creativity of our salon to the world!

Applicant Requirements:

• Strong verbal and communication skills
• Knowledge of beauty industry trends is a plus
• Ability to work in a fast-paced environment
• Cosmetology license is a plus

Who we are looking for:

• Be on time for assigned shift
• Clock In / Clock out for shifts
• Maintain a positive attitude and contribute towards a quality work environment
• A person with passion for locs, healthy hair care practices and learning more about locs and how to service them within NappStar standards.
• Coachable 
• Hardworking, goal orientated and be open to learning the NappStar way of things. 
• Willingness to participate with our social team to advertise the business
• Works well independently and as part of a team.
• Willing to build and maintain strong client relationships. 
• Physical requirements of this position include: standing / walking for sustained periods of time, lifting up to 10 pounds / continuous repetitive movement with fingers, hands, wrists and arms, and continuous grasping and reaching / Continually required to bend, stoop, and talk 
• Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus. 

Position Job Duties:

• Check in/out clients
• Service clients with shampoo and treatment services
• Assist stylists with maintaining the salon flow
• Assist with client hair services as needed
• Submit shift forms
• Preform assigned open / close duties
• Perform services within time standards
• Adhere to the uniform standard (including hair)
• Complete shift tasks
• Follow our salon standards for services, behavior and general workflow
• Have complete knowledge and understanding of all services and products while educating and training clients in these areas
• Keep a clean & hygienic work space
• Service clients within NappStar standards
• Develop professional relationships with regular clients & welcome new clients
• Assist fellow stylists with services to ensure no wait time for clients
• Communicate effectively with Stylists and Management about service pricing and client notes
• Participate in creating content with the social media team for salon marketing
• Participate in training and reviews 
• Maintain a consistent, regular attendance record
• Properly care for equipment and use proper amounts of product 
• Uphold the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures
• Communicate to management any and all occurrences involving team members or clients in the salon that require attention
• Maintain complete confidentiality in all client matters in accordance with company policy
• Handle client questions and concerns professionally 
• Provide accurate, appropriate and immediate responses to all requests by clients ensuring complete client satisfaction
• Possess the ability to work without direct supervision
• Regularly attend, participate in and support training and staff meetings for the salon
• Assist in all areas of salon operations, as requested by management
• Work during black out dates and Mandatory work days
• Be flexible with your schedule, supporting the needs of the salon