Human Services Program Coordinator

Essential Duties and Responsibilities

The Human Services Program Coordinator will:

• Provide day-to-day leadership and oversight of the Human Services program.
• Lead the continued development, improvement, and growth of the program.
• Review curriculum and recommend changes based on student needs, workforce expectations, professional standards, and emerging trends within the human services field.
• Assist with curriculum development, course scheduling, program assessment, and academic planning.
• Monitor program effectiveness, student outcomes, retention, completion, and other appropriate measures of academic success.
• Support institutional accreditation, regulatory compliance, assessment, and continuous-improvement activities.
• Maintain appropriate program documentation and assist with reports requested by the Chief Academic Officer.
• Assist with articulation agreements, transfer opportunities, community partnerships, and other initiatives that expand opportunities for students.

Teaching and Faculty Leadership

Teaching is an important component of this position. The Program Coordinator will:

• Teach courses within the Human Services program as assigned.
• Teach in face-to-face and/or online formats based upon institutional needs.
• Maintain appropriate academic standards and create an engaging, supportive learning environment.
• Assist with recruiting, onboarding, mentoring, supporting, and evaluating adjunct faculty within the program.
• Provide leadership and guidance to faculty teaching Human Services courses.
• Promote consistency in curriculum, course expectations, assessment, and student learning outcomes.
• Support faculty in the effective use of instructional technology and the College's Learning Management System.

Recruitment and Program Growth

The Program Coordinator will have an active role in growing the Human Services program and will:

• Work collaboratively with Admissions and College leadership to recruit prospective students.
• Participate in recruitment events, information sessions, community events, open houses, and other outreach activities.
• Develop relationships with human services agencies, behavioral health organizations, recovery organizations, employers, community partners, and other organizations that may provide recruitment, employment, experiential learning, or partnership opportunities.
• Identify opportunities for new courses, credentials, certificates, concentrations, and workforce-focused programming.
• Help communicate the value of Human Services education and the career pathways available to prospective and current students.
• Develop strategies designed to strengthen enrollment, retention, completion, and overall program sustainability.

Student Success

The Program Coordinator will:

• Serve as an academic resource and mentor for Human Services students.
• Assist students in understanding program requirements, academic expectations, and career pathways.
• Work collaboratively with Student Services and other College departments to address barriers to student success.
• Support students preparing for careers in addiction and recovery services, behavioral health, community services, case management, peer support, counseling-related services, and other human services professions.
• Assist students in connecting classroom learning with practical application and employment opportunities.

Required Qualifications

Candidates must possess:

• A master's degree from an appropriately accredited institution in Human Services, Addiction and Recovery Studies, Counseling, Psychology, Social Work, Behavioral Health, Human Development, or another closely related discipline.
• Professional knowledge of human services, behavioral health, counseling, addiction and recovery, community services, or a related field.
• Strong written and verbal communication skills.
• Strong organizational and administrative skills.
• Ability to work effectively with students, faculty, administrators, community partners, and employers.
• Ability to manage multiple responsibilities and priorities in a growing academic environment.
• Demonstrated ability to provide leadership, manage projects, and work effectively with others.
• Ability and willingness to teach college-level courses.
• Ability to work primarily in person at Amerion College.

Preferred Qualifications

Preference may be given to candidates who possess:

• Previous college or university teaching experience.
• Experience teaching in an online or hybrid environment.
• Professional experience in addiction and recovery, counseling, behavioral health, psychology, social work, case management, workforce development, or related human services fields.
• Relevant professional licensure, certification, or credentials within the human services, counseling, behavioral health, or addiction and recovery fields.
• Experience developing or managing academic, training, workforce, or human services programs.
• Experience supervising, mentoring, or leading faculty or other professionals.
• Experience with curriculum development and academic assessment.
• Experience with accreditation, regulatory compliance, or institutional assessment.
• Experience with student recruitment, enrollment growth, retention, or community outreach.
• Experience developing partnerships with employers, agencies, nonprofit organizations, recovery organizations, or community stakeholders.
• Experience using a Learning Management System, with Canvas experience preferred.
• Experience with a Student Information System, with Core Campus experience preferred.

Knowledge, Skills, and Abilities

The successful candidate should demonstrate the ability to:

• Lead and grow an academic program.
• Develop positive relationships with students and faculty.
• Recruit and support qualified instructors.
• Teach and engage students from diverse backgrounds and life experiences.
• Build relationships with community organizations and employers.
• Analyze program needs and recommend improvements.
• Balance academic quality with workforce relevance.
• Work independently while collaborating effectively as part of the College's academic leadership team.
• Use technology effectively for instruction, communication, student support, and program administration.
• Represent Amerion College professionally within the community.

Schedule

This is a full-time, in-person position. Some flexibility in scheduling is available based upon teaching assignments, student needs, recruitment activities, and other institutional responsibilities. Occasional evening or weekend participation may be required for recruitment, community engagement, or College events.

About the Opportunity

The Human Services Program Coordinator will have an opportunity to do more than maintain an existing academic program. Amerion College is seeking an individual who can teach, lead, recruit, build partnerships, support students, and help grow the Human Services program.

The ideal candidate will combine academic knowledge with practical experience and will understand that successful workforce-focused education requires strong instruction, meaningful relationships, community engagement, and a commitment to helping students move from education into meaningful careers.