Human Resources Coordinator II (India - Contract)

About The Job:

• In this role, you will be a part of the newly formed Global HR Operations organization that is responsible for providing simple, scalable, and efficient core HR services to all *** employees worldwide. This includes delivering front line customer support, processing high volume transactions, and improving many aspects of the employee experience.
• As the HR Process Specialist, you will provide direct support for employee related activities in Workday with a focus on delivering an outstanding customer experience, processing transactions with high quality and proactively identifying ways to improve service delivery.
• At ***, we love helping people experience the world through travel. ]Our company is fueled by big ideas and our employees thrive in a high pace, high energy workplace bent on revolutionizing the travel industry.
• In this role, you will be a part of the newly formed Global HR Operations organization that is responsible for providing simple, scalable, and efficient core HR services to all *** employees worldwide.
• This includes delivering front line customer support, processing high volume transactions, and improving many aspects of the employee experience.
• As the HR Process Specialist, you will provide direct support for employee related activities in Workday with a focus on delivering an outstanding customer experience, processing transactions with high quality and proactively identifying ways to improve service delivery.

Essential Job Functions:

• Provide excellent customer service by effectively evaluating employee/HR requests in ServiceNow and promptly responding to the issue in a high-quality fashion.
• Provide troubleshooting support for resolution of complex transactions, procedural issues, and data issues; identify related HRIS system issues for escalation.
• Input or assist with changes in HRIS (Workday) system including processing hires and assisting with job, organizational, or personal data changes.
• Audit and verify accuracy of data entered by running and analyzing reports.
• Build process flow & procedural documentation to improve overall operational performance.
• Identify areas to improve service quality and timeliness.

Qualifications:

You will be a good fit for the role if you have:

• 2+ years’ experience in HR Ops or any Customer facing Ops process.
• Basic understanding of HR processes (e.g. onboarding/off-boarding/position management).
• Workday HR experience required; ServiceNow or other CRM experience desired.
• A highly customer-orientated approach, committed to achieving excellent levels of customer service.
• Articulate and fluent communicator.
• Demonstrated initiative to build and improve processes with team members.
• Ability to interpret and understand HR data.
• Must be a proactive self-starter who can work well under pressure in an environment of continuous change.
• Must have excellent attention to detail and ability to prioritize multiple tasks.
• Strong working knowledge of MS Office, PowerPoint, Word and especially Excel.
• Knowledge of Workday an added advantage.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

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About VARITE:

VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.