Human Resource Office/Training Manager (Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.Com)-1

Position Summary...

What you'll do...

As a trusted advisor and culture champion within the fulfillment center, you'll play an important role in shaping the associate experience and reinforcing our customer-first mindset. Reporting to the Human Resources Manager, you'll partner with business leaders to execute talent initiatives, provide associate support, and align workforce planning strategies with operational needs.

You'll make an impact by:

• Building authentic relationships – Cultivate strong partnerships with business leaders and associates, understand their needs, and support efforts to foster a world-class work environment.
• Operating with excellence – Lead the effective implementation of new HR programs and policies while ensuring the consistent execution of existing initiatives.
• Innovating the HR strategy – Understand your business partners' evolving priorities and collaborate to develop HR strategies that support operational objectives and long-term success.
• Leveraging partnerships and tools – Build internal and external partnerships, maximize available resources, and develop creative solutions to address business needs.
• Crafting a workforce plan – Facilitate talent reviews and succession planning discussions, partnering with operational leaders to translate workforce strategies into actionable plans.

Responsibilities

• Lead daily HR office operations, ensuring consistent execution of onboarding, associate relations, attendance management, and compliance processes within the fulfillment center.
• Partner with Operations leadership to align workforce planning, staffing strategies, and associate engagement initiatives with business needs.
• Monitor and analyze key workforce metrics, including turnover, retention, attendance, and engagement, and develop action plans to drive continuous improvement.
• Coach and support frontline and salaried leaders on performance management, policy interpretation, associate relations, and talent development.
• Ensure compliance with federal, state, and local employment laws while maintaining adherence to company policies and ethical standards.
• Lead associate relations investigations and conflict resolution efforts, fostering a respectful, inclusive, and positive workplace culture.
• Support recruitment, hiring, succession planning, and leadership development initiatives to strengthen the internal talent pipeline and drive long-term organizational success.

The above information is intended to describe the general nature and level of work performed in this role. It is not intended to be, nor should it be interpreted as, a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. The full job description may be made available as part of the hiring process.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...