HR Technology Analyst

Job Description

Job Title: HR Technology Analyst

Reports To: HR Technology Manager

Job Profile

Job Family: HR Technology

Management Level: Individual Contributor

Job Level: Entry Professional

FLSA Status: Exempt

Grade: 7

EEO-1: 2 – Professionals

Worker’s Comp Code: 8810

Work Experience: 3+ Years

Job Summary: Growth Level IC, Proficient in unique skillset, Completes tasks as directed, Moderate Supervision.

Position Overview

The Workday Analyst, HR is responsible for developing, implementing and maintaining appropriate changes, configuration and processes within Workday. This role will support leveraging technology solutions to meet the needs of human resources and users of Workday. This position will provide ongoing technical expertise and consultation on new functionality, system upgrades, configuration and testing efforts, and reporting and analytics. This role will ensure a high level of data and process integrity in the day to day use of Workday, facilitate end user training, and provide effective and efficient customer service to internal Workday users both in the US and globally. The HR Technology Analyst will partner with IT, Finance, and external vendors to solve technical problems and manage and prioritize ongoing task list as well as work on continual process improvement with the HR Technology team.

Job Responsibilities

· Serve as subject matter expert and act as a key resource of HR technology projects including Workday system upgrade processes, deployment of new functionality, partnering with HR functional areas on system related process work, and major system implementation or integration project work.

· Responsible for system configuration and build work. Consult with functional users to identify best practice and strategy in configuration.

· Workday Systems Support & Administration - Handle day to day issue resolution; ensure delivery of high quality customer service to end users; work with HR Technology team members to resolve high level production issues.

· Drive data integrity within Workday and between systems; develop audit, research and resolution processes. Ensures data follows compliance needs and governs data mapping.

· Work with the HR Technology team to research and resource opportunities to extend and optimize Workday usage.

· Identify efficiencies through automation in the areas of business processes, integrations, and data loads.

· Provide high level of analytical support on ad hoc projects or requests.

· Provide new user training to Workday and administrative processing for particular HR users.

· Partner with other team members to review training and change management needs with all projects. Facilitate system training and communication as needed.

· Maintain Workday standard integrations and provide basic integration troubleshooting.

· Identify trends or root cause behaviors for frequently occurring audit issues or integrations errors.

Required Qualifications & Characteristics

· Bachelor’s degree in Human Resources, Business Management or related degree.

· 3+ years of experience in Workday, preferably in HRIS.

· Experience managing multiple projects and priorities simultaneously.

· Must be experienced user of MS Office (Word, Excel, Outlook, Access, PowerPoint); In Excel, must have ability to create pivot tables, vlookups).

· Strong analytical, problem solving and troubleshooting abilities; with strong data analysis acumen and focus on accuracy and attention to detail.

· Solid understanding of overall HR functional areas and HR business processes, as well as inter-dependencies with Payroll, IT and Finance.

· Ability to quickly learn concepts and understand process configuration in a system.

· Interest in or knowledge with project management methodologies.

· Proficiency in English is a requirement for effective collaboration with teams, clients, and stakeholders, and is the standard language for all corporate communication