MD
HR Support Specialist
Macpower Digital Assets Edge Private Limited
🇺🇸 United States
On-site
5 days ago
$25 – $27 / hour
- ADP
- Excel
5 days ago
Not enough detail in this posting to match
- Provide frontline support to employees for W-2 access, payroll documents, and general system troubleshooting.
- Guide employees on retrieving W-2 documents from ADP.
- Perform password resets in ADP to restore employee account access.
- Pull and distribute payslips from Workday based on employee requests.
- Respond to inbound phone calls about W-2s and other payroll documents.
- Maintain accurate documentation of all employee interactions and support tickets.
- Escalate complex issues to HR Operations leadership as needed.
- Proficiency in ADP for W-2 access, password resets, and troubleshooting.
- Proficiency in Workday for pulling and distributing payslips.
- Proficiency in Microsoft Excel including basic filtering, sorting, and data entry.
- Strong customer service skills for frontline employee support.
- Ability to handle confidential information with discretion.
- Attention to detail for accurate documentation and issue resolution.
- Strong communication skills for phone interactions and guidance.
- Efficiency in a fast-paced HR operations environment.
- Total Projected Hours: 240 Hours
- Healthcare benefits yes.
- Ready to go background check.
- Less than 1 year experience; associate seniority; no management experience, travel, relocation assistance, commission, bonus, or overtime eligibility.
- Bachelor's degree minimum.
HR Support Specialist · Macpower Digital Assets Edge Private Limited